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Tomasmoyaphoto
Participating Frequently
November 30, 2022
Answered

MacBookPro CRASH - MacOS Ventura updated WITH Adobe Premiere 23.0

  • November 30, 2022
  • 32 replies
  • 3656 views

I have a Macbook PRO 2019

 

Since i updated its macOS VENTURA i am having big crash problems since 4 weeks ago.
Every time I work on my video projects with Adobe Premiere 2023, after several minutes while I'm working.
Only happens since I updated to macOS Ventura last version and only with AdobePremiere program.

After several minutes working on my project, laptop gets totally froozen not letting me do anything and after 1minute aprox. you can hear the fan and laptop crashes completely.

Is this happening to anyone else with similar laptop-programme version?

This topic has been closed for replies.
Correct answer christ37270931

My Macbook Pro 2019 running Ventura 13.2.1 keeps crashing when tryingi to export a simple 1 hour video in Premiere Pro 23.2, to 1080p, using H.264 with hardware encoding turned off (or on).  Any chance of this getting fixed any time soon?  Should I switch to Final Cut Pro?   Trying to turn back my MacOS version seems like a bad solution to me.  Any other solutions?

thanks,

Chris

32 replies

Participant
December 6, 2022

I'm having the same problem. I've tried uninstall/resinstall and it's not helping.

Kevin-Monahan
Community Manager
Community Manager
November 30, 2022

Thanks for the info, Tomas. I think the developers will want more details. You can use the following template: How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio