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Participant
Jun 19, 2018 10:35 PM UTC
Answered

P: Eyedropper/Color Picker Not Working in Lumetri Secondary Color Correction in Premiere Pro

When trying to set or add a key color in HSL secondary in Lumetri color in Premiere Pro, nothing happens. I click the eyedropper, then click the color on my image, and no key is set. I can click any color, anywhere, and no mask is created and the HSL sliders don't budge. It is only on rare and random occasions that I can manage to select a color. I have tried selecting a key color in both the Lumetri panel and the effects control panel. Some related posts have suggested this may have to do with having two monitors, however, I've experienced this on systems with both one and two monitors. The eyedropper works better in the RGB curves effect, but there are times when I have the same issue. Any idea why this isn't working? I've been setting my sliders manually, but would really love to use the color picker, which should not be so consistently dysfunctional!

journeyanimationCorrect answer
Participant
May 21, 2024 8:33 PM UTC

I know this is an old bug, but recently had this problem, for some reason it wasn´t working when I had zoomed in the main panel, but as soon as I zoomed out, to ¨fit¨ the eyedroppers started working again.

 

Hope it helps.

51 replies

Participant
Feb 6, 2025 10:16 PM UTC

I was trying to color grade a video using the color wheels in Lumetri color as always but somehow the cross at the center of the wheel doesn't move or sometimes doesn't even appear. I don't know what to do, it always worked and now it's been 2 days that i can't continue my project because of this. Please i need help

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Participant
Feb 5, 2025 11:19 AM UTC

I run into a problem when using the eyedropper on a second monitor.  

I am using a MacBookPro M4 with a second monitor and on the macbook the eyedropper works fine, but when trying to pick a color in the sequence on the second monitor it doesnot pick any color at all.

 

Tried to move windows from one monitor to another , but without any luck. 

 

Any help ? 

Thanks alot! 

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Community Manager
Feb 5, 2025 3:29 PM UTC

Hi @Stefanie34790806mwj3 ,

 

Welcome to the Premiere Pro forums! We are glad to see you here.

 

We've been seeing an uptick in issues related to 2nd monitors.  Are you on a Windows machine?  Did you update to the latest Windows build last week?  We need a few more details to help with this issue. Please see: How do I write a bug report?

 

I hope we can help you soon. Sorry for the frustration! 

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Community Manager
Dec 17, 2024 11:47 PM UTC

updating status

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Inspiring
Nov 8, 2024 7:41 PM UTC

Issue: The eyedropper tool in Adobe Premiere Pro works in the source clip but not in the program panel or on adjustment layers.

Solution: Disabling the automatic color space conversion for the source media resolved this issue. Here’s a step-by-step guide:

Step-by-Step:

  1. Select the Clip in the Project Panel
    Go to the Project window and right-click on the clip that is having issues with the eyedropper tool.

  2. Access the Color Interpretation Options
    In the context menu, select Interpret Footage.

  3. Disable Automatic Color Space Conversion
    In the Interpret Footage window, look for the option that says "Disable automatic input color space conversion for this source media."
    Check this box to prevent Premiere from automatically converting the color space.

  4. Confirm the Changes
    Click OK to save the settings.

  5. Test the Eyedropper Tool in the Program Panel
    Go back to the program panel and check if the eyedropper tool is now working correctly. This solution should allow the eyedropper to function across all panels, including adjustment layers.

Note:
This adjustment prevents Premiere from automatically applying color space changes to the clip, which can sometimes interfere with tools like the eyedropper. If you need to apply a LUT or color conversion, you can do so manually instead of relying on the automatic conversion.

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Kevin J. Monahan Jr.
Legend
Jun 5, 2024 1:03 AM UTC

Legacy bug: Changing the status to Needs More Info. Please post full details so we can finally get a fix here. How do I write a bug report?

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
journeyanimationCorrect answer
Participant
May 21, 2024 8:33 PM UTC

I know this is an old bug, but recently had this problem, for some reason it wasn´t working when I had zoomed in the main panel, but as soon as I zoomed out, to ¨fit¨ the eyedroppers started working again.

 

Hope it helps.

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Participant
Jan 29, 2024 8:46 AM UTC

플러그인이 문제일 수도 있음 

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Known Participant
Jan 25, 2024 10:46 AM UTC

I have found that if you drag the secondary Lumetri Colour effect above the first one in Effects Controls, it usually works.

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R Neil Haugen
Legend
Dec 29, 2023 11:53 PM UTC

Ouch! But I can't replicate that. And most of the times I've seen this have been when someone has the Program monitor on a second monitor, or in a floating panel.

 

So ... unfortunately, other than dump cache files, maybe trash prefs, I don't have any solid idea to try.

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Everyone's mileage always varies ...
Participant
Dec 29, 2023 11:25 PM UTC

I do have two monitors but the program monitor is definitely on my primary
screen and I have constant issues with all Pp dropper tools. There is
sometimes a very small area that will sample correctly within the program
window, but overall the results are wildly off. Like click orange and it
tells you you selected blue and vice versa.

--

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R Neil Haugen
Legend
Dec 29, 2023 11:15 PM UTC

That's been my experience since 2013 ... CS6 ... Premiere is not happy if the Program Monitor is moved off the monitor that is the main OS screen. It prefers it to be on the main monitor, and in the same window/panel group as the main menu screen for Premiere.

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Everyone's mileage always varies ...