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Inspiring
December 9, 2022
Answered

Premiere 23.1 crashes opening project files

  • December 9, 2022
  • 31 replies
  • 3652 views

Just updated today to the latest Premiere Pro 23.1 and now it doesn't open ANY of my project files, crashing during the process approximately 60-70% in judging by the progress bar. It is either crashes, or simply freezes (the progra, is supposedly working but does nothing) and doesn't open it. WTF is going on and how can I fix it (aside of rolling back version 23, of course, which I will do right now cause I have work to do, but seriously, what a mess!).

This topic has been closed for replies.
Correct answer Serega_M

Have removed all third-party plugins. Installed version 23.2 and then installed the latest versions of my plug-ins back one by one checking if the file is still loading. It seems like the culprit was Red Giant Universe, which is not surprising, cause their coders seems to be worse then the Indian ones - such a bad piece of software for such enourmous price! Anyway, FOR NOW it seems I have solved the problem, thanks to Gabriel. Will see if it will stay this way 😆

31 replies

Kevin J. Monahan Jr.
Legend
December 10, 2022

Hello Serega,

May the team have full details of your system and media? How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio