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Jennifer32063063xydf
Participant
October 28, 2024
Question

Premiere Pro started crashing again....

  • October 28, 2024
  • 1 reply
  • 151 views

Using 25.0.0 (build61) on a Win10 box.  Also using nvidea cards.  It had been working for years, after an nvidea update Pro would crash while trying to ingest clips.  Same happened in media encoder.  I fixed it last time by switching to nvideas Studio Driver.  This morning I loaded some footage from my Osmo Action 5 pro using 10bit d log m and it crashed again.   Reverted the driver to the game ready, no help.  Turned off the GPU acceleration, no help.  Switched back again to studio driver... still ho help.   Now when I go to footage that I had been editing last week... yep... crashes now....  Please help!!!!!

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    October 28, 2024

    Hello @Jennifer32063063xydf,

    Thanks for the message and welcome to the forum. The team might need more information to work on your bug. See, How do I write a bug report?

     
    If you would like me to help you troubleshoot, please upload a sample clip to DropBox or Google Drive and PM me the link. I can give the clip to the developers. I hope we can help you soon. Sorry about the hassle.

    Thanks,

    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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