Skip to main content
Inspiring
March 31, 2023
Answered

Shape Layer - Missing handles / Unresponsive

  • March 31, 2023
  • 15 replies
  • 1405 views

This has been going on in several versions including V23.2.0 (Build 69). Whenever I create a new shape layer in the timeline, say a rectangle, the handles would appear and then disappear. Immediately clicking out of that layer and back in will not make the handles appear. You will need to move the playhead further down the timeline in order for the handles to reappear. But that wouldn't be the "in" point you want the shape to be in, so you move the playhead again.

 

Top screenshot shows a rectangle shape layer with no fill. Playhead is at the beginning of the shape layer, but the handles for the shape are not appearing EVEN if the shape layer has been selected.

 

Second screenshot shows the playhead has been moved further into the rectangle shape layer in order for the handles to now appear. But that isn't the "in" point where I would make the shape adjustment so I have to move the playhead back to where it originally was.

 

Please fix to make the handles appear once the shape layer has been selected. Sometimes it does and sometimes it doesn't. You have to "play" around with it to make it appear.

 

This topic has been closed for replies.
Correct answer raymondocampo

Hi @Kevin-Monahan appreciate the late follow up. This issue has been fixed in the latter uodates of the app.

15 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 18, 2024

Hello @raymondocampo,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response from developers. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
raymondocampoAuthorCorrect answer
Inspiring
May 19, 2024

Hi @Kevin-Monahan appreciate the late follow up. This issue has been fixed in the latter uodates of the app.

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 21, 2024

Cool! Cheers. Happy editing.

 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Inspiring
March 31, 2023

Thanks @R Neil Haugen 

R Neil Haugen
Legend
March 31, 2023

I'm PC also.

Everyone's mileage always varies ...
Inspiring
March 31, 2023

That explains why you do not experience the same behaviour. Most likely a Mac OS Ventura issue.

Ann Bens
Community Expert
Community Expert
March 31, 2023

W11 and 2023.2 and beta.

Inspiring
March 31, 2023

@Ann Bens are you on a Mac or Windows? I'm guessing this might be a Mac OS issue, as it's happening to both my Mac Pro 2019 desktop and PowerBook Pro 16" 2022 laptop.

Ann Bens
Community Expert
Community Expert
March 31, 2023

Cannot reproduce.

Reset preferences.

Inspiring
March 31, 2023

And if I move the playhead just a little bit forward along the timeline...PRESTO! The handles will appear again.

 

 

 

Inspiring
March 31, 2023

@Ann Bens yes of course the Selection Tool is selected. There's no other tool to select anyway when moving about the shape. I'm a seasoned user of Premiere Pro, AE, and Illustrator. These actions are second nature to me. Here's yet another expanded screenshot to show the selections in case there are any doubts.

 

Inspiring
March 31, 2023

They will appear when you first create the shape, but as soon as you click away and do something else it will disappear and not come back despite having clicked on the shape layer in both the timeline and Essential Graphics panel.