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Tehben
Inspiring
Sep 9, 2024 6:34 PM UTC
Question

Sonoma 14.6.1 and Premiere 24.6.1 Red playback problems.

After updating to Sonoma 14.6.1 playback of red camera footage is no longer smooth.

There seems to be a frame freeze for a split second at the end of each clip right before transition to the next clip during playback on the timeline.

 

I have tried resetting all settings in Premiere and restarting the computer but the problem is if anything worse afterwards.

I have tried turning off hardware acceleration from the seetings>media>enable hardware acceleration.

 

I had no issues before updating the operating system.

 

Apple M1 MAX Macbook pro with 64GB ram.

 

It is currently impossible to edit with this issue and I have deadlines to meet.

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    21 replies

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    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Sep 10, 2024 8:49 PM UTC

    Can you check your Settings > Audio Hardware and make sure Default Input is set to "No Input"

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    TehbenAuthor
    Inspiring
    Sep 10, 2024 8:36 PM UTC

    @jamieclarke Hardware is enabled. I have also tried disabling it. 

    https://vimeo.com/1008201702/e7e0ffe766?share=copy

     

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    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Sep 10, 2024 8:25 PM UTC

    Can you check your settings > media and make sure the check box is set to "Enable hardware decoding".

    Do you have any panels open, if so can you try closing them.  Can you post a screen recording so that we can see your issue.

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    TehbenAuthor
    Inspiring
    Sep 10, 2024 8:21 PM UTC

    @jamieclarke Beta has the same issue. Also tried disabling plugins.

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    TehbenAuthor
    Inspiring
    Sep 10, 2024 8:13 PM UTC

    Weird the Beta version was nut under the Beta tab but I found it follwing your instructions and willl give it a shot.

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    TehbenAuthor
    Inspiring
    Sep 10, 2024 8:10 PM UTC

    The only plugin I have is Filmconvert Nitrate and disabling it does not fix the problem.

     

    Premiere does not show up under the Beta tab in the adobe cloud app.

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    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    Sep 10, 2024 11:57 AM UTC

    Hi @Tehben - what plugins and version are you using?  Can you try going to the "effects" panel and click the hamburger menu, there will be a manage third party effects at the bottom of the menu.  Try disabling there and let us know if that helps.  

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    TehbenAuthor
    Inspiring
    Sep 9, 2024 11:25 PM UTC

    I tried shift launch and turning off plugins for one time and it had no affect.

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Sep 9, 2024 8:36 PM UTC

    Updating the status of this bug report.

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    TehbenAuthor
    Inspiring
    Sep 9, 2024 7:24 PM UTC

    UPDATE: I've never needed to in the past but I just realized I can render the timeline to get smooth playback and get around the issue for now. 

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