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rakeshs19979650
Participating Frequently
December 12, 2017
Question

Video not showing on screen

  • December 12, 2017
  • 6 replies
  • 14379 views

When I import any video in Premiere pro CC 2018 it imports successfully but once I play it on my timeline or on top left side, it doesn't show any video footage only audio is all i can hear. Tried all the setting, looked up on Youtube but not joy.  I have just installed the 2018 version of this software.

Please Help!
Rakesh Singh

    This topic has been closed for replies.

    6 replies

    Participant
    October 18, 2021

    Hi Rakesh, 

    I think I'm having the same problem. 

    A project just won't play. All the media contained in it is correctly linked. Other projects play. Only this one doesn't. It is a very large project, I'm wondering whether it's my PC that cannot take it. Any suggestions?

     

     

    Participant
    October 13, 2021

    Select the video clip from timeline, right click, turn off adjacent layer, It will work Perfectly

     

    Participant
    September 26, 2020

    Hey Rakesh! I'm facing the same problem. How did you resolve it? Thanks in advance 🙂 

    Participant
    February 4, 2018

    Hi Rakesh...

    I am also facing the same problem.

    Plz let me know how you solved the problem.

    Waiting for your Reply.

    Thanks,

    Amal

    Participant
    February 22, 2018

    Same problem after the PremierePro was updated to a latest version. Earlier no issues with video showing. Now nothing seen.

    Timeline rendering also fails.

    rakeshs19979650
    Participating Frequently
    February 22, 2018

    First update your video card/graphics card driver if any update available.. Then clear temp files on your pc (run command >>%temp%>>enter and clear temp files). Once done reboot your pc and run open the application Premiere pro then it may show the video footage if your pc has exactly same issue as mine.


    I did that and it worked for me.
    Let me know if it works. If it doesn't I will try to find alternate solution for your issue.

    Participant
    January 30, 2018

    Hi Rakesh,

    I have the same problem aswell,

    Could you let me know how you solved it please?

    Thanks,

    Conor.

    Vidya Sagar
    Adobe Employee
    Adobe Employee
    December 12, 2017

    Hi Rakesh,

    Sorry for the inconvenience. Are you on Windows or Mac? What is the GPU model number?

    Have you updated the GPU drivers?

    Change the renderer in Project settings & test.

    Thanks,

    Vidya.

    rakeshs19979650
    Participating Frequently
    December 12, 2017

    Yes, GPU driver is updated on my laptop. I am using Core i5 with 8GB RAM and internal graphic accelerator. I am using older version of CC premiere pro on my desktop which is working fine.

    rakeshs19979650
    Participating Frequently
    December 12, 2017

    I am on windows