Questions

Lots of my files saved on the cloud are damaged and only showing a red screen with an exclamation mark. what caused the problem and can I retrieve the original file back? Thank you.

Hello, I cannot get my Premiere Rush to load. It keeps getting stuck loading ImporterQuickTime.bundle.How can I fix this? I am using an M1 Mac Mini. Thanks,Ryan

It would be helpful to just transfer Rush mobile projects to Premiere via a cable instead of uploading only. Especially when you're in a "rush" 😉 

Where to you reassign the base folders for Rush so that the asset folder is not on the c: drive

 Hello, Does anyone know why this might be happening and how to solve it? My video is a 4k HDR recorded on Pixel 7. This is on a Windows laptop, on MAC it works fine. Thanks!

Adobe has had poor app support for over 30 years. Why do they release products that don’t work? What is wrong with the beta testers? I'm so tired of unexpectly working around something that was working fine decades ago. I'm not calling for Adobe's support. Ever. I'm calling to say Adobe's app doesn't work effectively in production. I don't like being dependent upon upon Adobe's server's either. This is query is for 3XOG only. 

Can we get an aspect ratio option for 2:35:1? Its annoying trying to make a video cenimatic and you just can't crop it to that aspect ratio. Adding black bars is also annoying because if you export it you will get the black bars around your video.

When I place a .psd file (in this case a cutout of myself with type next to my head) it looks high rez until the video actually starts playing, then it becomes low rez? How to avoid this and/or keep placed .psd or .ai files high rez? I've attached a screenshot that shows the file when placed and then how it looks as soon as I hit the play button. Thanks!Dave

Bem simples de usar, mas trava DEMAIS. DEMAIS MESMO. E não é meu pc. 

Kann man in Premiere Rush Marken wie in Premiere Pro setzen?

Como ultilizar Adobe Premiere Rush no xiaomi 10 pro?

 the videos just don't work

I bought Adobe Rush Premier and added music to a video. I thought the purpose of this music was to be able to use it,  but my video has a copyright claim now? How can I use the music with receiving a claim? I've used some other music on this app without a problem? How can I tell which music may be used in videos and what may not be used in videos?

Any video that I export have some problems with block pixels please see attachment

GooglePlayからPremium Rushをアンドロイドタブレットにインストールしようとしました。でも「お使いのデバイスはこのバージョンに対応していません」というメッセージが出ます。Android11ではインストールできないのでしょうか。

I instal it from creative cloud and its not ask for licence ? is that normal ?  

I just switched to the iPhone 14 Plus. I upload the videos to edit and the color is fine. I edit and save and the color is fine. When I start downloading the color is fine, but midway through the color of my video changes to a "cool blue" filter and it won't allow me to change it. I have checked the camera settings and there is no filter applied. I have checked Adobe rush and there are no filters applied. I have rebooted my phone, deleted the Rush app and reinstalled, and it is still doing it. Help!!

Hi,I've edited a short video on Adobe Rush and used Prelude from the music library. I believed this music to be royalty free but after uploading the video to YouTube I have now received a copyright claim. How do I dispute this? Duncan

I just spent almost two hours editing a new project.But now, it won't let me export, it just has the message below, since apparently I need to renew my cloud account.And with the Cloud, I can't even tell if it's saved or not?  I hope I can export this tonight!Sorry, something went wrong.This is likely an issue at our end, but it could be that you’re not connected to the internet. Please check your internet connection and then try again later. If you’re still having issues, please see our troubleshooting guide.

As you can see attached. Once I export the colour randomly changes after the title sequence finishes. During the preview this doesn't happen, only when I export. How do I stop this?You can see attached, it looks weird. The colour is great and then it looks funny for no reason? Any help?

Feature request: enable mutiple clips to have their duration modified simultaneously

I have created some essential graphics in Premiere Pro and would like to use them in Premiere Rush for quicker edits on mobile and for our social team. I exported them from Premiere Pro (fully created in essential graphics and not through AE which I see is not supported).  But when I got to Premiere Pro on the deskop and select "install graphic" I get a message "We coudln't save this graphic to your library".How can I resolve this?

I am confused as to why there is no option for blending modes on the application on iPhone? Seems like it should be standard 🧐 Am I missing something or is it Rush?

Moin moin,wenn ich bei meinem Projekt im Player auf Play drücke, ändert sich das Play zur Pause Taste aber das Video spielt nicht.Wodran könnte das liegen?

don't know if anyone has asked  ... but ... i can't find any blend mode options on Rush; I assume Adobekept them back and reserved them for PPro users .. does anyone know if Adobe plans to introduce limitedblends into Rush at any time ? sjk