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Crz
Participant
January 3, 2024
Question

Black Screen Adobe Substance Stager

  • January 3, 2024
  • 1 reply
  • 349 views

Hello guys,

 

Does anyone has a solution for a Blanck Screen, for Adobe Substance Designer?
I deleted it and re-installed it many times, yet the same issue persists. The system operator is Monterey, MacBook Pro.

 

Any suggestions will be deepy appreciate it.

 

Best,

C.S.

This topic has been closed for replies.

1 reply

Ares Hovhannesyan
Community Expert
Community Expert
January 3, 2024

Please review Black screen - Adobe Community - 13015807 

It can be any problem with drivers update and OS.

 

Crz
CrzAuthor
Participant
January 3, 2024

Most definetly. I'm aware of that...

Would you suggest something to check....? 
Makes no sense to pay for an app with so many bugs and inneficiencies (as I can read from so many other users).

 

Thanks,

Cyril Dellenbach
Community Manager
Community Manager
January 9, 2024

Hi @Crz,

 

As mentioned here, this a current compatibility issue we're having with Nvidia latest drivers. I currently don't know if this has been solved during the Winter Break, but if not, you can rollback to 537.x drivers, which doesn't share the same problem.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe