Skip to main content
B
BonnieM
Known Participant
October 24, 2013
Question

Fonts not visible on everyone else's workstation

  • October 24, 2013
  • 1 reply
  • 3300 views

I have a couple of fonts (corporate mandated) that are not installed on anyone else's workstation but mine.

After the help files are generated  (HTML5 Multiscreen, desktop) and rolled into the software build, I am the only one who can see the fonts properly. On everyone else's workstation, the fonts are not present.

(One of the fonts is Arial Narrow, which I thought everyone had. Go figure.)

How do I embed the fonts in the output such that they show up the same for everyone? (The corporate website using those fonts looks right on the workstations where my help files look wrong.)

I'm almost embarrassed to ask because it sounds so elementary.

Thanks!

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
October 25, 2013

This is in no way elementary, so no need to be embarassed.

To do this, you must add a font-face rule to your style sheet. You must do this manually. This goes as follows:

1. Add the font files (ttf and eof) as a baggage file of your project.

2. Open your CSS and add the following code (replace the file name with the actual file name):

@font-face {

font-family: "Arial Narrow";

src: url('arialnarrow.ttf'),

src: url('arialnarrow.eot');

}

Now everywhere you use the font family "Arial Narrow" in the CSS, the browser will pick it up.

Of course, IE8 doesn't support it and IE9 only supports eot fonts. For all the deatils, see www.w3schools.com/cssref/css3_pr_font-face_rule.asp

One note: Check the license of your files. If it's in the CSS anyone can download the font and install it if they know how to find it. You license may not allow you to distribute the font. But that's legal hassle.

Greet,

Willam

B
BonnieMAuthor
Known Participant
October 26, 2013

RH10 doesn't seem to have a baggage files folder. I toggled the Project Manager view and looked at View Pods and got bupkis.

So I copied the font files to the top level of my project folder and I'm hoping for the best.

Of course, IE8 doesn't support it and IE9 only supports eot fonts.

I guess this is where we post the relevant XKCD comic, sigh heavily, and move on: http://xkcd.com/927/

Thanks so much. I'll ask more questions if this doesn't come off.

Captiv8r
Captiv8r
Legend
October 26, 2013

Hi there

Try as you might, unless you specifically created a folder and gave it the name "Baggage", you will not find such a folder in a RoboHelp HTML project. This is totally normal. Baggage files is more of a concept than anything else, To add a Baggage file, right-click the Project Files and you should see an option on the context menu to add a baggage file.

Cheers... Rick

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices