Skip to main content
Inspiring
January 9, 2021
Question

How to handle multiple iterations in the review process

  • January 9, 2021
  • 4 replies
  • 396 views

I am new to RoboHelp (just got an evaluation of RH 2020). My experience with previous tools has been that during the review process, the author and reviewer go back and forth several iterations before the document is finished. Do you have any recommendations for how to do with the RH? After the reviewer has submitted comments, the author makes changes and after fixing each item, clicks the "Resolve" button. Normally, reviewers want to see their original comments and then look at the newly edited topic to make sure all the changes are correct. But once the author clicks the Resolve button, the comment goes away. Is there a better way to handle review iterations?

 

~Jim

    This topic has been closed for replies.

    4 replies

    JamesJimAuthor
    Inspiring
    January 19, 2021

    Peter, I just sent you an email so we can run a test.

    Peter Grainge
    Community Expert
    Community Expert
    January 18, 2021

    Jim - Please contact me via my site. I would like to set up a simple test between us. Perhaps more of what you want can be done.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Peter Grainge
    Community Expert
    Community Expert
    January 11, 2021

    Not using that feature. If you create a PDF the comments can be used. 

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    JamesJimAuthor
    Inspiring
    January 11, 2021

    ok good idea. Thanks.

    Peter Grainge
    Community Expert
    Community Expert
    January 9, 2021

    Not at the moment. I get the point but there would need to be a different dialog that makes clear what has been actioned or not and what is new. All possible but not there in this first iteration of the review process.

     

    I suggest you follow this link to request features. https://tracker.adobe.com

    Post the link to your feature request in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    JamesJimAuthor
    Inspiring
    January 11, 2021

    OK thanks I will do that. But given how the software works now, are there any suggestions for how to handle this multiple iterations?