RoboHelp 2015 Won't Generate Printed Documentation to Word or PDF

In 2015 RoboHelp creates a Word document behind the scenes and you don't see it. However any Word issue still applies.

Does this happen if you create another simple project?

I'll see if I can find out more.

Uninstalled Office 365 and RoboHelp 2015.  Reinstalled Office 365 and then reinstalled RoboHelp 2015.  Still receiving the Parameter Incorrect error message.  Like I mentioned before, I don't think this is related to Office because we receive the same error message when we try to create pdf files as well as Word docs.

It's important with older versions that RoboHelp is installed after Word. Try uninstalling and reinstalling RoboHelp.

I'm working on this issue for Carrie.  The referenced information did not resolve the issue.  We get the same error message when we try to create PDF files as well, which makes me think that it's not related to Office 365.  We've update to the latest version of RoboHelp ver 12.0.4.460 which has not resolved the issue.  Is there anything else that we could try to resolve this issue?  Thanks

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2015 supported Office 365 so that shouldn't be the problem.

Item 14 in http://www.grainge.org/pages/snippets/snippets.htm#robohtml refers to the same error but in a different context. The solution there is worth a try though.

If in doubt, create a backup first. I always recommend creating the backup as a zip file. That prevents you opening it accidentally and working on it before you realise it was the backup. This way you always have a clean backup that can be used to create a new clean copy time after time.

It's probably more the change to Office 365 that's messed you up.