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Lana34A3
Participant
Jun 23, 2026 8:08 PM UTC
Question

Unable to update Photoshop or cancel update. It stops at 48%. How do I uninstall and reinstall?

Photoshop has an update.  It stalls at 48% done.  It I try to cancel it does not cancel no matter how long i let it run.

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    4 replies

    Participant
    Jun 29, 2026 10:18 AM UTC

    I’m having exactly the same issue

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    Peter Grainge
    Community Expert
    Community Expert
    Jun 29, 2026 10:26 AM UTC

    Then use the links where you might get an answer. 

    I will now lock this thread.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.  

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    Jun 24, 2026 11:29 AM UTC

    Sorry that we can’t move your question over to the right forum - this new forum platform hasn’t enabled all the old tools we moderators used to have (at least not yet).

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    Peter Grainge
    Community Expert
    Community Expert
    Jun 24, 2026 9:06 AM UTC

    There’s not much point in asking about Photoshop problem in a forum dedicated to Adobe’s RoboHelp product. :-)

    Try https://community.adobe.com/p/photoshop or maybe https://community.adobe.com/download-install-615 as this seems to be an installation problem.

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