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LisaLederer
Inspiring
June 27, 2022
Question

Upgrading RoboHelp?

  • June 27, 2022
  • 3 replies
  • 484 views

My colleagues and I are currently using RoboHelp 2017, version 13.0.0.257, on-premise. We are not yet in a cloud-based environment. We are using version control with SharePoint. Is it at all possible to upgrade to the latest version of RoboHelp?

 

What do we need to have in place in order to upgrade once we do move to cloud-based services? How are version control files maintained?

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    3 replies

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    June 30, 2022

    I would recommend using whatever your application developers use, as that way you have support when something goes wrong. 🙂 Or continue using Sharepoint as I assume you're comfortable with it already and should have support as your company already has it.

     

    I can't offer any suggestions around other source control as I haven't used any recently. 

    L
    LisaLedererAuthor
    Inspiring
    June 30, 2022

    Thanks, all! We attempted to upgrade to RH2019 before covid, but that required SharePoint Online, which we do not have. I'll review the material that Jeff sent over.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 30, 2022

    SharePoint Online is not required to make RoboHelp work, only if you want to use some SharePoint features.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    June 28, 2022

    Sorry, I don't have any names off the top of my head. Give it some time and another forum member might post. Otherwise your best bet would be searching the Robohelp forum for references to sharepoint and seeing if the discussion related to RH2020 and source control.

    L
    LisaLedererAuthor
    Inspiring
    June 29, 2022

    Thank you again! What other apps besides SharePoint would you recommend using for the source control?

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    June 29, 2022

    According to this - https://helpx.adobe.com/robohelp/user-guide.html - you can hook up Git, SharePoint, and  Azure DevOps (formerly named Team Foundation Server / Visual Studio Team Services)

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    June 28, 2022

    I'm not quite sure what you're asking. Robohelp isn't a cloud-based application.

     

    You can upgrade from RH2017 to RH2020. Be aware that RH2020 is a complete re-write of the software, and you may have to create a new skin and do some cleanup on your project. I would make sure you run all the reports to make sure your project is as clean as possible before you start. It may be worth making a zip backup of your project as well as your source control, just in case.

     

    Version control is up to whatever tool you use. There is some integration with source control, as with RH2017, but I haven't used it in Rh2020 so can't provide any advice.

     

    Have a look at Peter's Robohelp Tour as that provides quite detailed information about the changes between versions. https://www.grainge.org/pages/authoring/rh_tour/introduction/introduction.htm

     

    Do post back with more information if this doesn't answer your question.

      L
      LisaLedererAuthor
      Inspiring
      June 28, 2022

      Thank you for the information!

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