Skip to main content
Participant
April 1, 2020
Answered

Acrobat Pro - Split - Output Options

  • April 1, 2020
  • 1 reply
  • 2997 views

Has anyone had any luck getting the "Use bookmark names for file names" option to work in Acrobat Pro under Split - Output Options ?    It's disabled on my version of Acrobat Pro even though we have Enterprise licensing at work.

This topic has been closed for replies.
Correct answer Lisette29259427f8nk

Hi @Lisette29259427f8nk 

Hope you are doing well and sorry to hear that

 

I tried to reproduce the issue at my end using Win 11 and Acrobat Pro 23.03.20244 and its working fine.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20244 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

~Amal


Someone has found a solution for me. It was in Preferences, Security (Advanced). I had to shut it off. 

1 reply

try67
Community Expert
Community Expert
April 1, 2020

Yes, it works fine. What version of Acrobat are you using, exactly? And are you sure your file actually has bookmarks?

dmgrdpAuthor
Participant
April 3, 2020
Inspiring
August 7, 2023

Nope. I have selected TOP LEVEL BOOKNMARKS and the Output options still won't let me Choose the Same Folder Selected at Start when I split Using Bookmark names for file names. It's been a year now and this needs to be fixed.