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Adobe Acrobat September 14 Update - 2021.007.20091 - FDF issue

Forum|Forum|4 years ago
September 15, 2021
12 replies
14557 views

The September 14 Adobe Acrobat DC Update - 2021.007/20091 has introduced an issue when opening an FDF file outside of Acrobat (such as by Double-Clicking the FDF file in Windows Explorer) on Windows 10. Every time this is attempted, Windows reinstalls the Update before opening the PDF associated with the FDF file. This has never happened before (and not with the previous version 2021.005.20060).

Until this is fixed, is there a way to revert to Version 2021.005.20060?

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Correct answer AnandSri

Hi All!

Thanks for your time and patience.

The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.

Please install the latest patch, and let us know if you experience any issues.

See this article for detailed information about this release, bug fixes and how to update the app: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-21-007-2009x-optional-up...

Regards,
Anand Sri.

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Participating Frequently

FYI - this is the 32 Bit Version of Adobe Acrobat DC

Community Manager

Community Manager

Hi Marshal,

Thank you for reporting this.

Could you please share a small video of the issue occuring at your end?

It will help us to better understand the workflow and to further investigate this issue.

Thanks,

Meenakshi

Participating Frequently

Hi Meenakshi,

Please see the attached Video

Marshal

AdobeDCBug2.zip

Community Expert

Community Expert

Make sure that the FDF extension is associated with the Acrobat software and not with the update.

Acrobate du PDF, InDesigner et Photoshopographe

Participating Frequently

It is JR