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error message windows cannot find C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Forum|Forum|6 years ago
July 28, 2019
8 replies
24362 views

I am unable to launch Acrobat DC due to the following error message:

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Does anyone have any suggestions please. I think I've tried all the usual uninstall and try again options.

Install update and subscribe to Acrobat

This topic has been closed for replies.

Correct answer ls_rbls

This doesn't look at all like a problem related to Adobe Acrobat.

Unless, there is something that Acrobat does during an initial install or during updates that we are not aware of, anything that you do to a Microsoft Windows registry is basically too advanced for the average computer user, specially if you don't even have a clue of what is the root of an error message, and where to start looking for clues in your own computer.

Before self-proclaiming yourself as a victorious registry "hacker", always consult with additional official Microsoft guidance.

I suspect this issue is not exactly an error, but a security layer that was added with newer versions of Windows 10, in which the operating system will only allow to install or find programs to handle specific files and documents, but ONLY if such programs are trusted and offered through the Microsoft Store.

If this would be the case, and before you decide to fool around with registry hives, also check if your version of Windows 10 has S mode enabled.

To disable S mode, refer to the steps described in the following link:

https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

I

interventoría_7551

Participant

Intente estos pasos siguientes:

1) Cierre la aplicación Acrobat y cierre todos los procesos de Acrobat desde el administrador de tareas.

2) Vaya a "Panel de control" -> "Programas" -> "Programas y características" -> "Desinstalar un programa" y seleccione "Adobe Acrobat DC".

Haga clic en "Cambiar" y seleccione "Reparar" en el siguiente cuadro de diálogo.

Una vez realizada la reparación del producto, reinicie la máquina y vuelva a intentar imprimir en PDF.

Avísame si funciona.

Saludos,

W

Wilson35073008zjyd

Participant

this worked for me thanks a ton...

T

tjagadish23985494tqqu

Participant

Plz solution my prablem

M

mokhxzy

Participant

i find the solution in this youtube video

https://www.youtube.com/watch?v=hQVqYS4yIz0

P

Partho Protim Barua

Participant

Event though my issue was not with Adobe.exe (same problem but for other programs), the solution in this video worked for me as well.

ls_rbls

Correct answer

Community Expert

This doesn't look at all like a problem related to Adobe Acrobat.

Unless, there is something that Acrobat does during an initial install or during updates that we are not aware of, anything that you do to a Microsoft Windows registry is basically too advanced for the average computer user, specially if you don't even have a clue of what is the root of an error message, and where to start looking for clues in your own computer.

Before self-proclaiming yourself as a victorious registry "hacker", always consult with additional official Microsoft guidance.

I suspect this issue is not exactly an error, but a security layer that was added with newer versions of Windows 10, in which the operating system will only allow to install or find programs to handle specific files and documents, but ONLY if such programs are trusted and offered through the Microsoft Store.

If this would be the case, and before you decide to fool around with registry hives, also check if your version of Windows 10 has S mode enabled.

To disable S mode, refer to the steps described in the following link:

https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

A

Aflahuzzaman0101

Participant

Open Registry editor

Locate \HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

Remove anything related acrobat

Amal.

Community Manager

Hi All

We are sorry for the trouble and the experience you had.

Please refer to the steps provided in a similar discussion https://community.adobe.com/t5/acrobat/adobe-acrobat-dc-will-not-open-a-message-comes-up-that-said-woindows-cannot-find-it/m-p/11195702?page=1#M261161 and see if that helps.

Let us know how it goes.

Regards

Amal

A

anitaneedhelpnow

Participating Frequently

Hi Dov Isaccs! At last a REAL Human being. I'm having the same problem. The complete error message reads: C:\ProgramFiles(x86)\Adobe\AcrobatDC\Acrobat\AcroTray.exe

Windows cannot find C:\ProgramFiles (x86)\Adobe\AcrobatDC\Acrobat\AcroTray.exe

I signed onto Acrobat DC the same way I always do. I wanted to save a document as a PDF. I hit "Save as a PDF. " I get this error message and can't go any further. What do I need to do to fix it? I haven't had this problem before. Your help would be greatly appreciated. Respectfully,

Dov Isaacs

Legend

All you have provided is the name of the Acrobat executable file. That isn't an error message. Please provide either a screen shot of what you see or the full error message text.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

lhhbrownstein

Participant

I don't understand. With all due respect, how can this not be an error message? I also have the exact same error message when I try to launch Adobe Acrobat.
This is the message I receive:
Windows cannot find 'C:\Program Files (x86)\Adobe\Acrobat DC\ Acrobat.exe'.

Here is the screenshot. Laura Hastings

T

tjagadish23985494tqqu

Participant

C drive up touch then these problem coming

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