PDF/A missing in Action Wizard - How to convert multiple files at once to PDF/A

Forum|Forum|1 year ago
February 19, 2024
2 replies
4045 views

I want to make a batch action to convert a lot of files to PDF/A at once. I have the new version of Adobe Pro 64bit and had to revert to the old interface. My colleagues have the old version of Adobe Pro and PDF/A it is an option for them in Action Wizard. For me it isn't. Any advice how I can do this task?

Thanks

Amal.

Community Manager

Hi @Emma3554467022ub

++ Adding to the discussion

Have you started experiencing this issue recently?

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20533 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and check.

Let us know how it goes.

~Amal

E

Emma3554467022ubAuthor

Participating Frequently

Hi @Amal.

Th2023.008.20533 is the version I have. There are no updates. Adobe was only installed (as part of the Creative Cloud) last week as I am a new staff member. I tried the regedit manner of setting acrobat to default. I do not have acrobat DC available.

E

Emma3554467022ubAuthor

Participating Frequently

Hi @Emma3554467022ub

We are sorry to hear that.

The new experience is an exciting step forward for Acrobat's future. But if it doesn’t suit your needs, you can still revert to the previous experience.  

Windows: Select the hamburger menu, and then choose Disable new Acrobat.  

macOS: Go to View > Disable new Acrobat.

https://helpx.adobe.com/acrobat/learn-new-acrobat.html

Also, go through the help article https://www.adobe.com/acrobat/hub/how-to-convert-pdf-to-pdfa.html to know more about batch converting PDF to PDF/A.

Hope this information will help.

~Amal

Hi @7443664

I have done all of this but absolutely nothing works.

Emma