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Fonzie123
New Participant
January 10, 2017
Question

Trouble printing double-sided

  • January 10, 2017
  • 5 replies
  • 5309 views

I am having trouble printing double-sided.  When the document has an odd number of pages, the first sheet of paper shows the first page and the flip side blank, the rest of the pages are printed double sided in he subsequent sheets.  I need the blank page to be at the end of the document. I know this is an Adobe issue and not a Mac issue, because when I print the same documents using Preview the pages come out correctly.  Any ideas?

Adobe Acrobat Reader DC

Mac OS X El Capitan

HP Officejet Pro 6970

    This topic has been closed for replies.

    5 replies

    M
    Mungo2706592753tu
    New Participant
    November 10, 2022

    I also see a duplicate of this discussion at https://community.adobe.com/t5/acrobat-reader-discussions/blank-pages-in-the-front-when-printing-double-sided/td-p/10810920

    C
    Courtney23813247onmi
    New Participant
    March 30, 2022

    Same problem. Guess I'll just use Preview, which I didn't pay for. Ridiculous.

    J
    jtjli
    New Participant
    August 4, 2021

    I have having this exact same issue.

     

    Adobe Acrobat Pro DC.  

    MacOS Big Sur

    Brother DCP-J1100DW

     

    No problem when using acrobat on Windows 10.   So it's either you Adobe or Apple. You can point fingers at each other, but I am inclined to blame Adobe because printing from word or other apps from my mac is fine.

     

    PLEASE FIX. We pay A LOT to use your products.

     

    Jason

      F
      Fonzie123Author
      New Participant
      February 8, 2017

      Hi Tariq,

      I Printed the document as you told me... I got the same issue:

      Sheet one:

      Front: "image field" and a square underneath

      Back: BLANK

      Sheet two:

      Front: "you there this is 2nd page" and below "This is second page and about to replace" in orange

      Back: "Page 3"

      So still having the same issue.

      T
      Community Manager
      Tariq AhmadCommunity Manager
      Community Manager
      February 8, 2017

      Fonzie123,

      Have you tried to print a word document? Since the same document that I shared with you works fine at my end.

      Have you tried to update printer drivers and tried to reinstall Reader?

      -Tariq Dar.

      F
      Fonzie123Author
      New Participant
      February 9, 2017

      I can print word, excel, pages, numbers, and everything prints OK.

      I can even print PDF files when using preview. And they print fine, it is just adobe reader that doesn't work

      I can try reinstalling DC, how do I go about uninstalling the current version

      Fredrick

      Sent from my iPhone

      T
      Community Manager
      Tariq AhmadCommunity Manager
      Community Manager
      February 6, 2017

      Hi Fonzie123,

      Would you try to toggle "Reverse Pages"(highlighted in ScreenShot) option from print dialogue window?

      Let us know if that helps.

      -Tariq Dar.

      F
      Fonzie123Author
      New Participant
      February 6, 2017

      Hi Tariq,

      Thanks for your note, but it doesn't work.

      All it does is print them in the reverse order, but still the blank page is in the second position and not in the last.  Let me be more specific.

      If I print an even paged document - let's say 6 pages, then it prints: Sheet 1 (S1): Front (F) Page 1 (P1); Rear (R) P2; S2: FP3, RP4; S3: FP5, RP6.  This is true with normal or reverse printing, so in reverse i would get: S3: RP6, FP5; S2: RP4, FP3; and S1: RP2, FP1.

      When I print an odd paged document - let's say 5 pages, then this is what happens:

      S1: FP1, BLANK; S2: FP2, RP3; S3: FP4, RP5 and if i do it in reverse mode, I would still get the blank sheet in the penultimate place, before page one, which is what I am trying to avoid.

      It is definitely an Adobe issue, because I can print normally from any other program, and even the same PDF documents when opened using the "Preview" they print correctly

        T
        Community Manager
        Tariq AhmadCommunity Manager
        Community Manager
        February 7, 2017

        Thank you for your response.

        I printed a three-page document S1: FP1, RP2; S2: FP3. It seems it worked fine both on windows and Mac.

        Do you have any updates pending on your machine for Reader DC? To check for updates, launch Reader > Help > Check for updates.

        I have shared a link to download that sample 3 page document. You may try to print and let me know how that works for you.

        Also, let me know if you can share your document with me. I would like to test that at my end.

        -Tariq Dar.

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