Issues with email notifications and notification feed Hi all,
I just wanted to post a quick update that the team is aware of some timeframes in the past week where community members are not receiving email notifications.
The first timeframe occurred from Thursday, June 4th, 2020 around 1-2 PM PT to Friday, June 5th, 2020 around 8 PM PT.
The second timeframe occurred from Tuesday, June 9th, 2020 around 2-3 PM PT to today, Wednesday, June 10th, 2020 around 2-3 PM PT.
Additionally, we're seeing incorrect behavior where the Notification feed displays "You don't have any notifications. Try posting a new topic or question to see some activity here."
We are actively working with our partner vendor to narrow down the root cause so that we can proceed with a permanent solution.
Thanks,
Melissa