Questions

Hello,I am having problems with changing the license name of the software. I am using my sons old computer - when editing proofs his name is appearing even though I have changed it to mine in the preferences. I have also changed the PC name through the control panel with no luck. I am using the trial version currently, but planning to purchase after its up - Any help with this would be great.Edit: Under identity in preferences the login name is greyed out with sons name which I can't edit... Many thanks,Peter

Just discovered that if you enter a screen name with, say, an apostrophe in it, the forum software actually displays the backslash escape character before it. I'm guessing the same would have happened with a double-quote character.Either support punctuation in screen names or don't, Adobe.

I have been impressed with the new Translate button, added to the forums. However, I use Chrome on a PC, or IE. It shows, and functions in both very well.I just reviewed a post, where a FireFox (PC) user commented that Translate does not appear for them. That led me to post this query - is the Translate button browser-centric? Is there a plug-in for FF, that I can direct users to?What are the limitations if one is accessing the forum via POP client (e-mail), or a "smart" device?Just curious,Hunt

Is this something new? When Logging in (to this Forum), I have to enter my User Name and Password. (well, Duh!) However, even after checking the "Remember Me" box, I must go through that process again the next time I visit the site (after restarting IE). I don't remember this same behavior last week.

Here is a discussion we were having and it seem that there is a breach in our forum notification system.The more we try to stop email notification, the more spam we get... To:                                            HIFI From:                                            Pat Sent:                                            Nov 14, 2013 Sub

For years I didn't use an email address to access my Adobe community Forum identity, only a name and password. I answered many forum questions and had a strong alliance with the community in many Adobe. Lots of credits attached to my identity for solving other peoples issues. But now Adobe has some how lost my ability to log on as this user, could have a lot to do with the recent accounts compromise Adobe encountered. They now have me with only the ability to log in under a user account from many years ago which I never used in the forum—the one I'm currently posting under. I have called Adobe three times and spent at least 3 hours trying to get the customer service persons to understand that they have BORKED my account identity and I currently have no access to my desired forum identity. The first thing they always ask is "what product" I'm calling about? Then I have to explain to someone that has less then adequate customer service skills for the issue I'm having, and since the issue

I have just received an email from Adobe Customer Care. This seems to be an exact copy of the email I received from them on October 9, stating that my password had been reset and asking me to create a new password, what I did.I sincerely hope that this second message is just one more evidence of the incompetence of Adobe in the management of these forums. I will not  create a new password for this site and all the other accounts in which I use the same password until I am assured publicly here that this second password change is indeed necessary.

As of this morning (11/20) this is the opening page I get for the forums:My question is; when going through the 'All Forums' drop-down menu, some things seem to be missing:TypographyDesginPrint DesignWeb Designare the ones I've noticed so far.Granted, these are neither the most populous nor the most active of the forums but, unless you are intending to discontinue them entirely, people (especially newcomers) need to be able to find them somehow. Else, you'd better quit complaining about people posting in the wrong forums.I also noticed the Foum Lounge is missing from the list, and that it's been gutted again (nothing over two weeks old). That is no surprise, since you've been trying to kill it for years, now. I just hope that when you do, someone has the brains to salvage some of the better threads in the Lounge Repository. Though old, there is still some good general advice in many of those threads.--OB

Well, Adobe Forums must have been devised by the crack team, that did Obama-care. We have log-in issues, and then, when trying to help others, we get this:Not sure why I try to spend my time. The above is continuous with Adobe Premiere Pro.Hunt

Can anyone tell me if it's better for SEO to get an url that says better-results.(whatever)  as opposed to betterresults.(whatever)Thanks

Adobe's Forums now support translation from English to the following languages:Deutsch (German)Español (Spanish)Français (French)ελληνικά (Greek)Italiano (Italian)Nederlands (Dutch)Polski (Polish)Português (Portuguese)русский (Russian)Svenska (Swedish)Čeština (Czech)Türkçe (Turkish)You may now post content in these languages and your fellow users will be able to translate your questions to English.  After your post receives a reply, you can translate that reply back to one of the supported languages listed above.English: Please follow these steps to translate the content of a message.Deutsch: Adobe-Foren unterstützen jetzt die Übersetzung aus dem Englischen ins Deutsche. Befolgen Sie diese Schritte, um den Inhalt einer Nachricht zu übersetzen.Español: Los foros de Adobe ahora admiten traducción del inglés al español. Sigue estos pasos para traducir el contenido de un mensaje.Français: Les Forums Adobe prennent désormais en charge la traduction de l'anglais vers le français. Veuill

I have a client that wants to make a "digital sticker book" for a tradeshow. I need to be able to show an image in full screen mode and have "stickers-images" that can be moved around. This will be on a touch screen all in one. I am not sure what program to use at this pointPLEASE HELP!! Thanks

Dear Adobe,Like SO VERY MANY other people, I'm frustrated and angry with you. You make some of the best software, which is why we all tolerate your bad behaviour. Your reluctance to improve only ADDS to our frustration: I've spent the last hour trying to make my voice heard. Unlike Apple and others, feedback is not invited, there is no place for complaints (other than the forums, where we just talk to each other), there's never a 'customer satisfaction survey' after any of the horrible interactions with you,  and it seems you just don't care that your over-complex, ridiculous, horrifically designed installation and app-opening/management processes are wasting the time of millions of PAYING CUSTOMERS.Two nights ago I spent OVER TWO HOURS trying to get through to your 'Chat support' because one of your products I'm forced to subscribe to told me I had exceeded my activations on the max 2 computers (remarkable as I only have 2 computers). When I eventually got through, the girl at th

adobe acrobat 11, sticky notes will not stay in document pane, by default they appear in the navigation pane.

after reading here that some users are being spammed via PM, it got me thinking...I just got one PM with a question that seems to be legit, but the user joined today, probably a few minutes ago, he/she has 0 questions but saying "Hello, I am new on the forum and everyone suggestion I seek your help."...is that how spammers get a "live" account? by me replying?

The "Install Now" button takes you directly to the Adobe home page.  My mouse was hovering directly over the "Install Now" button when this screen shot was taked. Firefox v18.0.1edit: Does NOT work in Firefox v25 either.

Having purchased and used Adobe products in our creative agencies for almost 20 years, I cannot emphasize how incensed the CC only model makes me. Yes, I know that CS6 is still available, but I guarantee that once the storm over CC has settled that too will go the way of the dinosaur - call me cynical but I have a feeling it has only been retained temporarily to provide the forum staff something to quote in an attempt to appease the rightly infuriated masses.The creative cloud software and delivery system is buggy and glitchy - just check the other Adobe forums - we cannot have 'downtime' where our software does not or will not function due to logins / incessant updates / accessibility.The cost for 'leasing' access to the Adobe software is considerably higher in the long run - $X per month forever and never own anything, rather than $X as a one time cost of ownership and a reduced cost upgrade path.You can guarantee that the price will increase once 'box' versions are no longer availab

Using win7... received email attachment from inside my company with .pdf.exe suffix.  Unfortunately, I opened it.  Now all .exe files go to acrobat where error message is displayed that ".exe file cannot be opened".  Even 'task manager' and 'regedit' can't open.Was able to uninstall acrobat (version X) and now laptop back to normal.  Tried installing version XI, but same thing happened again.Pls help

I have the same problem. My country changed to US for some reason and I can't change it back. The Adobe customer support told me that I'm correct - I can't change my address. I asked how do I pay for things if I can't change my billing address? He said I needed to create a new account. I asked, so I can't use my email address anymore? He said no I need to use another email address. Plus new billing history, settings everything, just because I can't update my country.How does this make sense? Adobe can't make a online account system where you can change your address?Then I get this auto-email telling me that they consider my case solved. I saw a link to take a survey. I thought that I could at least let them know I'm upset. I clicked the link and even that didn't work. I started the survey, choose English, click next and was taken to a screen that thanked me for my feedback!

Hi. How can I block the creepos sending me inappropriate messages via my email? This is NOT why I signed up for this! Better yet, how do I report this, and to whom? I can't seem to find anywhere to contact Adobe.Thanks

Since resetting my password following the Great Password Problem, I've been unable to log on with Firefox.  I'm using IE10 for now, but that's disgusting.  In FF, I'm up-to-date, allowing Flash and (temporatily) all cookies.  When I enter ID and Pword in Firefox, the screen goes momentarily blank and returns with the two fields empty.  Nothing else happens.  In IE, a second screen, asking for more info, appears, and then the site opens properly.  What to do?

I've put up a couple of test systems on the Windows 8.1 Preview, both Pro and Enterprise editions.Just testing to see how the forum interacts with Internet Explorer 11.  So far so good - I have been able to log in and see things looking pretty much right.Something I'm curious about is whether "quoted" strings are handled properly, because we have seen the double quote character changed to what looks like an HTML escape sequence by the forum software when IE10 under Windows 8 is used to access the forum.So here goes."Quoted text"If the above comes out with double-quote characters at the ends, that will be happy news.Also, in typing this, I noticed that the forum software thinks I'm leaving the page every time I press a control - e.g., the Bold, "Insert Image", or font size controls, and puts this up:-Noel

Here is a message that I received![ message removed by moderator ]

MY computer just started doing this.  I have opened adobe documents lots of times with no problems but now it just open the window and then closes it after a few seconds.

I'm trying to contact a moderator to delete a post I made to this forum. It contains two photos that I needed to post in order to have my question answered... but I'd rather not have them public forever. Since a delete option was available before I got a reply, I assumed I would be able to delete it later. Is it possible to contact someone to have this post removed? Linked below. Thanks http://forums.adobe.com/message/5827940#5827940