Still no supervision in the French and Spanish forums?

Claudio, I went to an Expo in Paris, and tried another approach with some Adobe reps. We'll see what it gives...

Sorry, I didn't have time when I wrote my message above.

As I understand things, the forums in Spanish are still using some old templates that were created before the ones now used in the forums in English. If the same thing happens in the forums in French, and Adobe Fenwick keeps on blocking changes in these forums, chances are those pages will never be fixed. Two years with no sign of any kind of revision -not even such an obvious and easy one as ensuring that everything is written in the same language!!!- is a very long time, even by Adobe standards.

A couple of decades?

I see it now Pierre. I didn't rest my mouse over the graphics long enough to see those ... and apparently neither did the coder at Adobe.

Shall we start a gambling pool to bet on how long it takes before the pages are fixed?

:)

Sorry, lack of correct terminology rendered my message hard to understand: I was speaking about the yellow "tool tips" (don't remember the proper terminology for websites- description?) that you get when you mouseover the buttons.

Yes, Adobe France should have "somebody" translate those pages, Claudio. I have not seen any complaints about it so far, but still, it looks like a half baked meal. I wish to have had the time to do as much as you did...

Hello, Pierre.

You sound a lot less disenchanted than I feel. Good for you and for the forums in French.

I took a quick tour through the French forums, and didn't see anything in Spanish; the items you mention are in French in almost every window (Firefox 1.5.0.1, Mac OS 10.3.8. I had to add this to get rid of an unwanted smiley) . However, I did notice that:

1. If I click on the Signet button, I get a page with everything in English.

2. If I click on the Modifier les abonnements button, I'm taken to a window with a Products - Solutions - ... row of buttons (in English), and I am informed that "You are logged in as ..."

3. If i click the Centre de Messages button, and in the new window I click on the Chercher dans forums button, I get a third window in English and with an error message.

These are the sort of things that JC and I were slowly but steadily correcting in the Forums in Spanish before the Adobe Fenwick takeover. It's a pity that, apart from taking power and preventing everything but the most minor changes, they have done nothing for our forums in nearly two years. They must be really powerful for achieving this in spite of isolated efforts from some hosts/moderators.

By the way, I noticed that you managed to get in the main page a sticky note with guidances for newcomers. I wasn't so lucky; mine went to Adobe Fenwick without ever coming back or even been acknowledged, so there isn't one in the Spanish forums. Naively, I though that if they didn't like mine, they would produce a better one in a couple of days; I never imagined they would be unable to do so in a couple of years.

> I noticed recently that the text description of the Adobe site on top of the French forum is in Spanish... (productos, soluciones, soporte, comprar)

Those are graphics Pierre. Had you been in the Spanish forums recently before seeing them this way? It is possible that your browser was caching the old images, and showing those.

They are French in my browser.

Ah, thanks, Claudio.
I feel that more and more french-speaking users are using the resource. Unfotunately, a lot of posts are still in the wrong forum...

I noticed recently that the text description of the Adobe site on top of the French forum is in Spanish... (productos, soluciones, soporte, comprar)

I still think that maintaining some FAQs over there might be useful, once the forums are organized by topic (and this task is increasingly difficult each day) Halas, I'm almost sure that nothing would happen, as in some day in the future, the ex-Macromedia and current Adobe forums will be merged (Unless the work done and content posted can be ported to the hopefully new interface).

Too bad what a waste of potentially free value added for Adobe, economy in customer support, etc.

Maybe it was and no longer is, Ramón. It is tiring to have not only to substain one's cause, but also to waste time responding unfounded attacks from people that don't even try to understand what you say. You may have noticed that I no longer bother to even acknowledge receipt of the garbage some individuals dedicate to me.

It would seem that this particular windmill is winning me the battle. Maybe Pierre is also feeling the same, which would be a real pity. Could it be, as I said not so clearly before, that our services are being declined/ignored because we are not charging anything for them?

Your tenacity is admirable, Claudio. I've just about given up on the Spanish forums. It just seems that only Windows users ever show up there, and even those are rare.