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Martin_Ritter
Martin_Ritter
Legend
October 16, 2019
Question

We need full resolution screenshots in the forum in order to help people asap!

  • October 16, 2019
  • 6 replies
  • 403 views

Dear forum admins and developers,

this is getting more and more urgent.

 

The image resolution to the posted screenshots is just to small - we can't hardly see anything and therefore can't offer the help, people need.

 

Just two examples from today:

 

https://community.adobe.com/t5/After-Effects/I-have-no-idea-what-just-happened-to-my-after-effect-do...

 

https://community.adobe.com/t5/After-Effects/Why-does-editing-become-so-pixelated-and-laggy-and-how-...

 

Please put this on your priority list to keep the forum running.

 

Thank you in advance!

 

*Martin

      This topic has been closed for replies.

      6 replies

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      October 17, 2019

      Same problem on the Premiere Pro forum. Half the time cannot read the screenshots.

       

      Martin_Ritter
      Martin_RitterAuthor
      Legend
      October 16, 2019

      Some users have AE in full screen and often comps are complex so we have to see everything. Attachment is no solution. Having full resolution screenshots was no problem in the old forum... should be a doable job in this one.

       

      *Martin

        NB, colourmanagement
        Community Expert
        NB, colourmanagementCommunity Expert
        Community Expert
        October 16, 2019

        You're right, that’s small, to small to see detail, but maybe if the OP had cropped only the important part of the screen it would be OK. A screenshot can't be wider than the forum page, I guess. The only way I can see a full page screenshot working is as an attatchment

         

        neil barstow, colourmanagement

          John Waller
          Community Expert
          John WallerCommunity Expert
          Community Expert
          October 16, 2019

          > if the OP had cropped only the important part of the screen it would be OK.

           

          I lost count of how many times the OP did that on Jive only to subsequently be asked for a full screen shot.

           

          What OP's think is the important part of the screen is rarely the same for forum regulars.

           

          I really don't get why screenshots are such a problem on this platform.

          Martin_Ritter
          Martin_RitterAuthor
          Legend
          October 16, 2019

          And another one ...

           

          https://community.adobe.com/t5/After-Effects/After-Effects-cut-out-the-first-half-of-my-timeline/td-p/10673208

           

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