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Ivan Zajats
Inspiring
June 5, 2023
Question

Why my topics with requests are often closed here?!

  • June 5, 2023
  • 2 replies
  • 460 views

show me the community RULES, according to which the topic should be closed if the issue is not resolved

 

it's not the first time my topic is closed without solving the issue!

in addition, it does not allow other users to support me by participating in the discussion

it seems the moderators here just do what they want...

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
June 6, 2023

Users who violate Adobe Support Community Guidelines risk account termination.  Adobe doesn't do this often unless they see a pattern of abuse

 

Moderators (Adobe Employees & Community Experts) are instructed to lock discussions that have:

a) run their course,

b) gone off topic, 

c) devolved to disrespectful name-calling and/or personal insults (abuse). 

 

Your recent post history below shows only one topic was locked after it was correctly answered on May 30th. It may not have been the answer you were hoping for but it was the correct answer.

https://community.adobe.com/t5/user/viewprofilepage/user-id/3130997

 

There was nothing more to say (a), later remarks were off topic (b).  A Moderator did the right thing by locking it.

 

Nancy O'Shea— Product User & Community Expert
Ivan Zajats
Inspiring
June 7, 2023

what if moderators are pessimists saying "nothing can be changed"?

and are against evolution & users comfort, neither supportive, nor encouraging

 

"2. Be Supportive 

We are a community designed to promote and encourage creative expression and a learning environment. Keep your posts, comments, private messages, and other communications on-topic, constructive, and encouraging".

Nancy OShea
Community Expert
Community Expert
June 7, 2023

 

 

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
June 5, 2023

your topics aren't closed. they remain online, open, active and accessible.

 

your topics are often locked (resulting in you no longer being able to add to that thread ) because you're argumentative resulting in your threads deteriorating from some topic to a thread about something that's, at best, tangentially related to the original topic.

 

please prove that you can remain collaborative in this thread and refrain from arguing.