RoboHelp

Does the "Click here to see this page in full context" link still exist in the Responsive HTML5 outputs for RH 2019? This is the link that would appear at the top of a page when you follow a direct link.I'm publishing a project with the Azure_Blue HTML5 output. I've done a bit of customizing with colors, but nothing major. I can't seem to find any options for turning this link on or off. I also looked in Project Settings.I'm using RH 2019, not RH 2019 Classic.Thoughts?

Hello, I'm managing a merged chm project. After every modification in a subproject, I have to manually copy the resulting chm file in the asset directory of the main projectI was just wondering if it was a good idee to use the asset directory of the main project as the output location of the subprojects. In that case I do not have to copy manually the chm files after every compilation.best regards, Olivier

Hello, I'm maintaining long time existing chm files. They migrated through several earlier version of robohelp and finally in RH2019. The local experience in RH is not available, so I have to rely on this fantastic forum!I'm confronted with a behaviour that is maybe normal but in my case not wanted.I'm working with a main microsoft html help, consisting of seperately compiled html help files. So every chapter in my main project is a separate project in RH. I don't know why it is like this, but that's it.in the subprojects there is an output property 'default window'. This window should be in fact the window of the separate main project. But it does not appear in the dialog as name, and I cannot populate/change the available names. How can I designate a window from another project in my output properties or how can I determine what the default window should be.best regardsOlivier

Hi, I am just starting to dive into RoboHelp. I have the need for end users to be able to add like a favorite list topersonalize thier view, or be able to add highlights. Is that something RoboHelp can do, or does anyone have ideas ? Our document is a procedures manual, around 1800 documents and some workers only use certain sections. Thank you Tori

Hello,Just wondering how I can make sure that no window is opened on double  click in a topic from the toc. I want the topic to be shown in the existing windowI've looked in several places, but nowhere found the property to set this.I'm guessing it is in output tool pane, windows settings, but then...what property has to be checked or unchecked to prevent opening a new window?best regardsOlivier   

In previous versions of RoboHelp, there was a way to print a single topic (File > Print Design). In RH 2019, however, that's gone, and I can't find any way to quickly print a topic to PDF for review. Is there any way to print just a topic or two without generating the whole project? 

DUe to some reaesons, I am still using Win7 and tried to install Robohelp 9 which is supposed to be compaitable with the operation system. But after I clkiced the install button, I recieved a bunch of error as following:Exit Code: 7-------------------------------------- Summary --------------------------------------- 0 fatal error(s), 19 error(s), 15 warning(s)  ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070BC9.ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070BC9.WARNING: DW036: Payload cannot be installed due to dependent operation failureWARNING: DW036: Payload cannot be installed due to dependent ope

Hi, I have an issue with Japanese (and other Asiatic language like Chinese etc...), the TOC has not well formatted characters. After a lots of debugging I found that the whtdat*.js are corrupted characters.Altought I selected the Encoding "Japanese" in the WebHelp interfece, the whtdat*.js are produced in UTF-8 format and so they are illegibile.What I have to do to see the right characters in the TOC section for Asiatic Languages?Thanks

Which RH file stores the settings for conditional tags on the content (.htm pages) and conditional tags applied to the project files? Background story: sorry, it is quite long.My ex-coworker has been using RH2019. I am still using RH2019 Classic. Due to an upcoming release I haven't switched to RH2019 yet.  When I open his .rhpj file in RH2019, I can see that he has conditions applied to the project files, the content (.htm files), and the TOC. However, I can't generate the files (in RH2019). I'm not sure what the cause is. For one he has a lot of broken links. I also added his project to TFS (not sure why he never did). I was successful in saving a profile, but I keep getting prompted that the TF file is missing. I honestly, do not have time to learn RH2019 right now due to the deadline fast approaching, but I do need to generate his files as there are changes that are needed by the customer. My work around was to create a new project in RH2019 Classic, and I

Can RoboHelp be used to import and export different RoboHelp projects?I'm looking to create seperate RoboHelp projects for different modules of the system that I am documenting. I then want to be able to add or remove these as necessary for different configurations of the system.For example,Project AProject BProject CProject DOne system may only use information from Project A and D, whereas another system may use A, C, and D.Any help/suggestions would be greatly appreciated, or if anyone can point me in the direction of some useful information about this. Thank you.

Hello all, I recently noticed that I have missing pages in the TOC. I am not sure what is going on. I have deleted those pages from the TOC and then created and linked them again several times by different ways. I republished and cleared my cache, but still not resolved. I have also notice I can't search my project containing that information either when published to the web, but if I have a direct link I can see the information. If anyone has feedback that would be greatly appreciated. Thanks Rachel

the tabel of content is composed of subprojects of the chm type. The names shown in the toc editor are the name of the chm files. Once compiled and run the toc entry name is different. It is that name I want to change...I suppose it is in the respective chm project. But where....thx for the help

hello, I'm confronted with a strange issue. I'm not a RH wizard, just beginning to grasp it.A collegue misplaced two projects in a other project.If I move them via explorer and try to upgrade them, I have an immediate error msg, with no details.If I open them where they are, with the classic version, adapt an error in the used css. (thanks for that) and save it, I can upgrade to the modern RH version. I suspect paths are kept somewhere.How can I move these two projects and upgrade withoud errors?best regardsOlivier

Hi,I have some quick questions around latest SEO friendly Robohelp 2019.1. Can we insert something like this in every htm pages and take user inputs.If yes, where this data will get stored. How can I view that data provided by user.  2. Can we insert something like this in every htm pages. If yes, from where this data will come.  3. Can we add footer in robohelp. If yes, how?

I am using Robohelp 2019, and the thumbnail feature works great as long as the topic page is still inside of the frame. If I right-click a topic and open it in a new window, the thumbnails no longer work. Is there a setting I need to check somewhere?The images ARE checked for "Use Thumbnail" and my Output Presets have "Create thumbnail for images" checked as well.

Hi, 2009 robohelp files we have opened in 2019 and published a webhelp output and we got a toc error.we are not getting the TOC, as it is blank after generating the webhelp output from 2019 version of robohelp. can you tell me what could be the issue regardsArun

Hi allI'm using Robohelp 2019 Classic, version  and am trying to generate a Microsoft HTML CHM help file.It seems to generate fine, but when I launch the CHM file I get the following error:I have tried:Updating DHTMLEditing the ehlpdhtm.js file (which seems pointless as it is re-generated each time)Clearing the error, and clicking another topic. The same error re-appears. This happens with all my Robohelp projects, but only for CHM  output. Other output is fine. Can anyone help please? ThanksLaura

Hi all, where we can find the link to download adobe robohelp 9 download link? thanks in advanceregardsArun

OK, a link opens to a popup. W/in this popup is another link. This link goes to a topic, but this second topic is NOT a popup. It’s to a topic that is a file in the project that you can also get to from the TOC. In the Preview version of my project, when I click on such a link in the popup, the topic that the link represents is now displayed in the popup -a second popup does not open, nor does the OLH jump to the topic.  For example, in the Preview mode of RH, if I click Selecting an Edition, then the contents of the Selecting an Edition topic are displayed in the popup. In any browser, Mozilla, Chrome, etc., the link is dead. Nothing happens.  I have attached a graphic show this - the one on the left shows the Title Bar popup contents being replaced by the Selecting an Edition topic content in Preview Mode in RH. The one on the right shows that when I click on the link in an actual browser, nothing happens.

RH2019, Version 11. Borderless tables display as expected in Chrome in the project output. In Mozilla or Edge, however, the same tables are displayed showing their full borders - which I cannot have in many cases. I made these tables borderless for a reason. Is there anything I can do to compensate for this browser difference? the graphic below shows this - a two column, one row borderless table in Chrome vs the same topic and hence, the same table in Mozilla.

Hi,I am using Robohelp 2019.0.11 and I work on a project in french.When I generate my project in a CHM output, the search tab seem to have an encoding problem. Example :My first topic is named "Première rubrique". When I search the word "rubrique", the search tab display my topic as "Premèire rubrique".Also, when I search the word "Première", the CHM show a window with "No topic found". So I can't search word with accents and it is problematic with a french project.  Can I do something to fix this problem ?Thanks in advance !

Hello, I have to take over the job of a collegue. the person prepared written instruction and insisted on NOT using the new gui to maintain an existing project.Is there any raison why you would like to keep the old way of working? (I'm new to both environments)Is there any difference in output? we need to produce CHM files best regards, Olivier

Hi All, I am fairly new to RoboHelp - just started using it this week, and while I have figured a lot out, there are a few (mostly likely easy) issues I cannot solve.  One being when I publish my content, the snippet sections do not necessarily stay together on a page. Is there a way to add in a page break or like in Word there is a "Keep with next" option to ensure a section always stay together? Any suggestions? Thank you in advance! -Amber

We have an image for a general header and text in the footer that should draw on every page of our pdf output. It will not accept any inline CSS code to make either one draw correctly. Any advice is greatly appreciated!  

Folks,Has anyone ever had any success integrating a HTML Help into a WordPress site (i.e. search)?We are building a customer support community and WordPress looks like the current favorite platform.We would like users to be able so search and be presented with relevant:Help postsForum topicsPagesBlog postsetc.All suggestions most welcome!Thanks,Donal