RoboHelp

I've followed all the directions the RoboHelp manual I have from IconLogic, which are almost identical to the instructions in Peter Grainge's website (which I also tried), but I keep getting the following message: "Microsoft Word seem to not be responding. Would you like to continue waiting?" Waiting doesn't help, so, No.Then, back to RH11, I get the Blue Circle of Waiting, try to close RH ("x" out), but get "RoboHelp is not responding," etc.anyone? anyone?Lon

Hi all,I've read numerous posts on this subject, but all seem to indicate there is no way without making registry changes, etc.  I also saw mention of selecting an 'unblocking' checkbox in the .chm file properties, but I see no such option.Since the posts are rather old I'm hoping maybe something has changed and there is a simple way to accomplish putting a .chm file on a network drive.  I need to share one with multiple departments at work and was hoping to put it on SharePoint. I'm using RH11 and Windows 7.  If I can't use a .chm, is there any other 'stand-alone' output from RH11 that can be used across a network?Any help with this would be greatly appreciated.  Thanks.Diane

Hello,bevor I update my FrameMaker, FM generates image-tags with the correct max-width in Resonsive HTML5 output files (standard configuration):<img alt="safety_text-info00004.gif" style=" width:100%; margin-bottom:-20.016pt; max-width:71.135pt;" id="image17" src="safety_text-info00004.gif" />After the update the max-width is always 100% of the image width or nothing:Resonsive HTML5 output files (standard configuration / option change image width to relative width):<img alt="safety_text-info00004.gif" style=" margin-bottom:-19.266pt; width:100%; max-width:400px;" id="image17" src="safety_text-info00004.gif" />=> max-width: 400px is the width of the imageResonsive HTML5 output files (standard configuration / option do not change image width to relative width):<img alt="safety_text-info00004.gif" style="margin-bottom : -19.266pt; " id="image17" src="safety_text-info00004.gif" />Is there a bug in the Update or there are additional settings?RegardsOliverNachricht geänd

Is there a way to filter content based on rules?  For instance, only display administrator topics if I log in as a certain user type or only display certain topics you have access to.

HIAt work, our my documents folder is a shared network drive. I've been using RH2015 for a few days and it's like molassesI copied the projects folder to my local drive and it's MUCH quickerHow do i change the My Robohelp Projects location to point to new location?I searched in regedit and there's load of places the path is storedTIAMark

Hi AllNew to RH and using 2015I have some text (not entire topics) that I want excluding from HTML output. Everything will be in printed ouptut. I tagged the text that I don;t want in online as "Print" and it  is correctly absent from HTML.However in my print output, which has no CB expression, two entire topics are missing. I'm puzzled why. Everything previews fine, here I see the page no refs (they will be changed later - just testing right now) when filter applied when I say NOT online (ie. printed) I get themWhen I say NOT print (i.e online) they are missingBut when I generate with NO CB expression, the first two topics are completely missing from Word and PDF: only Scenarios Detailed is in PDF). HTML is perfectFigure it's gotta be something dumb that I'm doingAny suggestions?mark

I just installed Microsoft Office 2013. Now, when I try to generate a pdf from my Robohelp 11 project, I get the following error: Internal error encountered,  Failed to generate Printed Documentation. Does anyone know how to fix other than reverting back to old office version?

I am currently working with Robohelp 10 to generate Multiscreen HTML help, but I am having a problem with the <title> tags of the output. Whenever I generate my help using the "Multiscreen HTML5" SSL, all <title> tags in the output is set to the name of the project eg. "My Product Help", rather than the Topic title eg. "My Help Topic". All topics have titles, and these are located in the <title> tag of each topic. I can see in the Screen Layout file that this contains the following line: <title>Topic</title>, but in the end the output becomes <title>My Product Help</title> rather than <title>My Help Topic</title> which would be logical. This has an adverse effect on SEO because all pages end up with the same, not very descriptive, title - but I simply can't sort out how to make the output use the title tags from the actual topics. Any ideas?

How do I create a link in a topic that expands a book in my TOC?

Hello-I am creating a Responsive HTML5 user guide for a web-based application. I just generated the user guide and found one problem and a mystery:1. When I use the Search field to search for a term in the content of the guide, I get no results and the guide only seems to refresh and send me back to the index page of the guide. What am I doing wrong?2. These Search Options seemed to have appeared out of thin air. I don't know if these are supposed to be visible in the guide or what they are exactly supposed to do. Can you explain these features and their use to me, please?Thank you-Michael

When I try to create a new folder in RoboHelp (or rename one, or do something which creates a folder, like adding a new single source layout), RoboHelp takes a VERY long time to create it (over an hour, often much longer). In the notification bar at the bottom of the screen, for that hour, I'll see rotating messages reading "Getting latest Versions of Field(s)", "Building File List", and (very briefly), "Querying Version Control Status". Again, this will be for at least an hour, often much more.This has only seems to happen with the project connected to TFS. I'm wondering why this could be, and what I could do to stop this.UsingRoboHelp 11TFS 2012Thanks in advance.

Can I save and lock the Publish settings in RH11 to prevent inadvertent changes to the settings?

I'd like to just have the toolbar and not the additional button.  Is this possible?Thanks!

HiI am using RH11 with FM12 book.We get FM12 book into RH11 and publish outputs from there. (We are aware of publishing directly from FM, but due to some FM template restraints we take this approach.)For this, some of use import approach and others take the Linked route. However, we have noticed that formatting, especially lists, don't get applied as defined in the ISF file when we import the FM book. Is this a known issue? It works perfectly when we link.Sreekanth

I am trying to set my default search parameter to OR. Seems it currently defaults to AND and the amount of search results are too high. Is there a way to set a Responsive HTML5 output to default search mutliple search terms as OR? It seems only Webhelp output has a setting to make AND/OR or just AND the default search output option.Thanks in advance for any assistance.Anthony

Using RH11 generating WebHelp. My company is producing a new version of a product. They want to use the same name as the original. They are also keeping the original product (so yes, we will have ProductX and ProductX.)1. I realize that I can't have two topics called ProductX in RH. Any suggestions besides coming up with a different name for the new product, like ProductX V2?2. Can I use conditional build tags to populate RH with either the original help topic or the new help topic, depending on the version of ProductX that the client has? I'm trying to avoid having two help systems to maintain. I apologize if I am not being clear. I do not have any advanced skills in RH so I am unclear how to go about solving these problems.Thanks for any advice.

Hello -I'm creating a Responsive HTML5 user guide for my company's web-based application. When we attempt to access the user guide through the application in MSIE (version 11.0.9600 - update version 11.0.20), the user guide I created in RoboHelp (version 11.0.4.291) only displays the content I wrote and not the TOC, the Sidebar, the Function bar, or any other layout features. It just simply displays my written content as a webpage without any layout or navigation features at all.The developer working on this (I am not a programmer, just a tech writer) sent me this error message which appears when attempting to view the user guide through the application:When opened in the debugger (?) the details appear as such:Can you help us, please?  We're stumped at the moment.Thanks-MichaelUPDATE: We have writer here who is using an older version of RH than I am (my version:11.0.4.291 - other writer's version:11.0.2.240) and the HTML5 user guide we have created compiles and functions as expec

I am trying to link a topic in a Robohelp project  to another topic in another Robohelp project but it is not working. I have Robohelp 10. The two projects are kept at the same location. And the generated output of the second file is kept inside the first project.

Here is my scenario...In the text on the right side of the screen, I would like to link to the folder "DTM Utilities", rather than pointing the user to any one page under the folder. Is this possible? When I try to create a hyperlink it states I need to select a file, bookmark or topic to link the hyperlink to.

I'm coming to HTML5 from the CHM world. Is there a way to allow/enable my audience to use:Advanced (i.e., other than AND & OR) Boolean operators, e.g., NEAR or NOTNested expressions, e.g., bulletin AND ("form design" OR "form type")Wildcard expressions, e.g., network* or MD5????I'm currently using RoboHelp 10.Does this version (and if not, then does RoboHelp 2015) support the ability to enable any of these within RoboHelp (through a GUI setting or even by manually modifying search.js or some other file in the HTML5 output)?

Hello,I am using RoboHelp 11 (latest patches) and VisualStudio 2010 Enterprise.We created a new RH project based on one from an earlier release. The old references to source control were removed as per RoboWizard.However, it seems that multi-user editing is enabled on the new project, although this was not the case in the earlier projects. How do I disable that functionality? I thought it would be in Tools > Options > Source Control, but I do not see a check box there to change this setting.Thanks!Timothy

There appears to be a missing "Using FrameMaker with RoboHelp" chapter in the RoboHelp documentation (2015 release). Does anyone know where this is?The chapter is missing from both:Help file for Adobe RoboHelp (2015 release) - Under Projects >> Importing FrameMaker documents, after the first paragraph is a note:note:  If you are using Adobe Technical Communication Suite, you can link FrameMaker documents to your RoboHelp projects. For more information, see Using FrameMakerwith RoboHelp.PDF file for Using Adobe RoboHelp (2015 release) - On page 87, under heading Importing FrameMaker documents, after the first paragraph is a note:NOTE: If you are using Adobe Technical Communication Suite, you can link FrameMaker documentsto your RoboHelp projects. For more information, see Using FrameMakerwith RoboHelp.There is no link in the help file. The link in the PDF appears to be dead (or just references the same page).Is this chapter supposed to be a separate standalone document?

Hello. I'm using RoboHelp 2015, evaluating switching from a WebHelp output to responsive HTML5, and experiencing some issues with pages and images loading slowly from mobile devices. When accessing the HTML5 output from a PC, I have no issues with loading page content. However, when accessing the output from an iPhone, the ToC is slow to load and pages with images are equally slow to load and sometimes do so with initial formatting inconsistencies (e.g. the text is there, but the tabs are misaligned and the images are initially missing).I should state that my images are currently "hidden" as dropdown text accessed through an image of a camera. For example, tapping in the Image Example below will open a dropdown image below it. Once the page fully loads, I'm able to tap the twice and open two images, but tapping the third causes the focus of the page to jump back to the top and then hang. The page never reloads. I can go back to the ToC, select the topic again, and the image will app

It also hangs when trying to browse for a CSS from Project Settings. It also hangs when editing a CSS opening the color picker.So far not impressed with this latest release. My RoboHelp 8 was far more stable.I'm operating it under Adobe Technical Communication Suite 2015.Any bug fixes or suggestions would be appreciated or I will promptly ask for a refund as it is not a usable product at this time.

Hello all,This is an old and working HTML project. I published it yesterday, it has been revised and now, when I'm doing my changes and I generate locally to see the changes by clicking View Result, it launches IE by default with nothing in the TOC/Index/Search area, although the contents of the index.htm appear. There is an error window titled Message from webpage that says Error reading masterData.xml. The only file I see in the generated output that starts masterData is MasterData_xml.js.Only thing that is different about this morning versus other mornings: my machine rebooted overnight with RH and the project open. I had saved all my work though so that at least is ok!Anyone have any ideas for me? It's a merged project that is currently working where it is published, but I need to make changes pretty quickly!Thanks,TatuMbili