RoboHelp

What's the easiest way to link to an external PDF and Word file that a user can download?

Someone can help find the portuguese dictionaire post-reform for Robohelp 11?

Hi,    We have created a CHM file using the RoboHelp  11 and translated the content into various languages. One issue we have noticed with east Asian languages was that, the Contents tab is showing the east Asian text properly but not in the Index tab. The east Asian text is not properly shown in the Index tab and in the search results too. But when seen from the RoboHelp development environment, every thing is shown properly. Is there anything more to be configured to make the index show the content properly? we have configured the languages also as per the translated content.   Regards,Janardhanan.R.

Hi All,Happy Monday. So I've been tasked with getting our new MVC based website using the new RoboHelp 9 server running. The server is all set up and the documents they wanted to bring over have been brought over. My question  surrounds calling the pages from inside the web site. Is building out a URL, really all that's required? I've read William van Weeldens site and the grainge.org site and that seems all that there is. Any insights would be appreciated.Thanks,Bill

I am creating a new template for preventive maintenance procedures using Responsive HTML5 in RoboHelp 11. The powers that be would like to see persistent check boxes connected to summary tasks to provide a "checklist". I can add the form elements, and I have access to the IS resources to build a database to store the form information, but I can't identify where to connect the form elements to the database. Any insights are greatly appreciated!

Is there any automatism to "import" the language settings from a word file directly to RH?How could this be solved without an extra user action?

Hi all,I was randomly playing with menus in RH11 when I selected View > Show > Glyphs. Obligingly, a glyph showed up in the open topic. Except I don't know what it represents. "No worries," says I, "I'll check the help". Which helpfully tells me how to turn them on and shows me what they look like, but which doesn't tell me what exactly they are.Adobe RoboHelp 11 * View topics and design elementsDoes anyone have any insight into these funny red squares?

Hi all,I am using Robohelp 10 for webhelp output. The output works absolutely fine in IE10, but Mozilla does not support the output when the output htm file contains '/' in its path.Could anyone please help me with this issue.

Users want to access my site with a mobile device while it is plugged into an external monitor or TV.  To do this, they need a way to access the desktop version of the site, but even the browser's "Request desktop site" option does not work for my web site.  Is there something I can do in RoboHelp HTML 11 (Win7 OS) to fix this?

We're using the latest RH 9.Our company is developing an application in C#.We've traditionally used compiled html help files (chm files) as our help file.Our coders, when tasked with linking up the chm with the application for F1 mapping, are now saying that the mapping files (.ali and .h) generated by RH are in an older C++ format and can't be used. They're asking if map files can be generated in a format more suitable for C#.I'm not familiar with C# enough to know what they need.Our .h file produces this:#define HELP_ADDING_DEVICES_AND_ACTIONS    1#define HELP_ADVANCED_SOFTWARE_OPTIONS    2#define HELP_CLIENT_COMMUNICATIONS    3#define HELP_CONFIGURING_A_NOTIFICATION    4#define HELP_CONFIGURING_USER_SETTINGS    5#define HELP_DELETING_AN_ACTION_FROM_A_NOTIFICATION    6#define HELP_EDITING_DELETING_OR_DISABLING_A_DEVICE    7#define HELP_NOTIFICATION_SERVICE_INTRODUCTION  

For webhelp output, is it possible to limit Dynamic Filtering settings to only the search results?  My concern is that if the Content Filtering Options tab is collapsed, users will not know that filters have been applied.Terry

In RobHelp 10, the Style and Font boxes in my project keep flashing and changing. How do I fix that?

Question:The IE11 and Chrome fixes on Adobe's web site instruct you to put their new files in the RoboHTML templates_stock folder. However, I need these fixes for RoboHelp for Word. Is there such a fix?Background:I am using RoboHelp 10 for Word, generating WebHelp.I'm trying to fix the issues regarding TOC, Index, and Search either not appearing or not being completely functional in IE11 or Chrome, both of which many of our customers use. I have found a couple of workarounds that my boss does not like.In IE11, if the end-user adds the web site to the Compatibility View list, they all appear and work correctly, but my boss is adamant about not wanting the end-user to have to do anything to fix the issue.In Chrome, I can get a TOC and a non-functional search to appear if the end-user disables JavaScript for the site, but this solution also breaks the See Also lists in the help. Again, my boss does not want the end-user to have to do that.Her solution is just to generate it using the Pure

I am completely new to Robohelp and very confused.I need to find every line in the .xpj that uses the 'Letter1' or 'Letter2' style and change it to the 'Normal' style. Is there a way to do some kind of Ctrl+F search for lines that use a specific style? Or is there an easier way to do this rather than manually go through every page and topic and check every line?Thanks.

We use RoboHelp 10 and create WebHelp which we post on a webserver. The TOC Index, Search / navigation panes do not display any content. If we generate a version with the "Pure HTML" option instead of the "DHTML" option the navigation panes do show the content, but we would rather not take this route because other functions still don't work properly.It happens regardless of the contents of the helpfile.No relevant JavaScript errors show in the console.We found various tricks that claim to solve this issue but at least for RoboHelp 10 they don't work.

Opened existing project the master page isn't applied after generate & pulblish, eventhough it showes its applied to all topics.

We are moving to newer browsers and I looked over the supported browers but trying to find a concrete answer if I can continue using my Webhelp SSL once we move to newer browsers.Gene

Hello!Here's my problem: When a topic is open in the design editor, pressing the "View Item" button on the Edit ribbon doesn't do anything. No new window is launched, nothing!I'm completely new to RoboHelp software and my superior is stumped. Has anyone else experienced this problem or know a solution?Thanks!

In a project I just upgraded to RH 11, I have only 1 glossary entry.  The v7 project had a large number of entries.  Any thoughts on if the conversion could have "lost" entries or if it's some other issue?  FWIW, the only entry in the new project happens to be what was the first entry in the old project.Thanks for any thoughts.Diane

I am running Robohelp 11 and every time I try to save and preview a response layout I am recieving a script error.  Any ideas what may be causing this?Gene

Hello!Could anyone tell me what these pink lines mean? Thanks!

I am having trouble inserting an image.  I open the Insert Image dialogue box while in a Topic, and my cursor is on the Image Name field.  I then click on the Open File folder icon to browse my PC for the saved image.  After I click on the Open File icon, my PC is stuck.  I can't do anything except to go to Task Manager and end the application.  Help!

I'm working with a client who still uses RH 7.  They are interested in upgrading to the latest version of RH (is it 2015?)  But before doing so they want to know if the WebHelp projects created with RH 7 can be opened and maintained in the newest version.  Are there any known issues...in fact can it be done at all?Any help would be greatly appreciated.Diane

Has anyone tried this yet?What worked  in RH 11 for the publish dialog box dos not work in RH2015.  I get a message "Failed to create directory blah"  although I know directory blah is there and doesn't need to be createdThe user guide seems to skip over publishing in anything but WebHelp and FlashHelp unless I am reading it wrong

I'm using Robohelp 10 and when I try to load my project file, I get the following message:"Open project was cancelled or the application was unable to load database for ....it then gives the path to my help folder and the .cpd file"I deleted the.cpd file and the system regenerated another one, but I keep getting the same message.Any thoughts.