RoboHelp

I'm trying to create a link to a PDF that I have added to a baggage file in RoboHelp 9. I drag and drop the baggage file into my help topic, but when I generate the help file (WebHelp) the link doesn't work. It doesn't seem to be related to security settings on my computer in IE11, since I tried it out on other computers and it doesn't work there either. I'd really appreciate some help in figuring out what I'm doing wrong, since I'd like to link to several PDFs in my help project and open them in a new window.Thanks,Sally C.

The help says the General tab includes an option to clear project cache before opening a project.  I don't see it on the General tab under Project Settings.  Please help me find the option.

Hi,What would cause all images in all CHMs in all projects to suddenly break? All the images in any CHM on my computer are broken, and they were fine last week. They're also broken for my colleagues who view the files on their computers. I'm using RH 10 with Windows 7 Enterprise, and nothing has changed on my computer that I know of (although the network could have pushed something to it).Thanks,Beth P.

Experts:1. I have defined an image style which looks like this in the image style editor:2. I applied the style to an image. As expected, in the WSIWYG editor, the image is intented 1.75in":The code (for this simple page, which happens to be a master page, but I find the issue on regular pages too) looks like this:3. HOWEVER, in preview mode, and in the WebHelp output, the graphic is flat against the right edge:Is something being overwritten somewhere? Or, perhaps I don't understand what a "class" is?Thanks!Kurt

I'm using RH 9.0.2.271.The Background: We have a large help system (approx 2200 topics) that we have to generate into PDFs one per chapter. We also need to do this in various target languages as well once we get them back from our localization department. So, I created an SSL per chapter in our English project (38 in total), and each SSL is setup to output a single PDF:The idea is use RH's batch generate, and have all 38 PDFs get generated. We then bundle them up into a zip and provide them to our customers. It works great in the English. We sent our English RH project off for localization and the translators translated the necessary files.About SSL and printdoclayout.xml Files: I've looked into the SSL files in a text editor, and the SSL files for printed outputs do not specify themselves what gets sent to the .doc or .pdf. Instead, when you create the SSL, RH also creates a unique xml file with this name printdoclayout(n).xml, where n is a number that increments for each additional p

Hi all,RH version: 11.0.0.179SSL: Multiscreen HTML5 - Desktop screen profile onlyIE version: 9Is there a built-in widget/thing to add a button to a topic to hide the search highlighting? To be clear, I want the search highlight on, but I want users to be able to turn it off once they have found the topic they need. I've done a little searching in the help and online, so I suspect there isn't, but want to make sure.If there isn't a built-in function, does anyone know if there is a way to add my own button/javascript? I can read other's code and do a little bit of scripting, but only really basic stuff.Thanks for your help

Robohelp 7 Webhelp output does not run on Chrome.I have already tried the available code snippet solution by inserting it in the whevr.js file. This is the only solution available on internet for this problem. Please suggest if some other solution exists.

I converted a project from RoboHelp 9 to 11, and discovered that several of my topics were changed.  Most of the changes were minor, e.g. spacing, bold type, bullets, etc., but I'm still having to go through each page, to make corrections.  Oftentimes, the "problems" don't show up until I View the topic, but up to this point I've been able to fix them.  However, one topic looks fine in Design view, but when I open it in View, almost all of the text is gone.  I've tried retyping portions, to see if it reappeared, but not all of it does.  Do you have any idea what is happening and how I fix it?

I'm doing some exploring to see if I can display SharePoint content in IFrames. Success! I can view Word files saved as HTML pages and view it in IFrames.But then I decided to see if I can identify keyboards in the IFrame with a search. Alas, my plan falls flat.I suspect the answer is no, but I hope to be proven wrong. Can I somehow search for text that shows up in an IFrame?

Product: RoboHelp 11 (TCS 5)Menu location: Review > Create PDF for ReviewIssue: The default output from the menu location results in output that is unusable: e.g., styles aren't mapping correctly, making the document difficult to read and review. Is there a default print layout or some other control available?Ultimate objectives: Track changes, perform shared reviews, import comments from the generated PDF, and so forth.Secondary questions: Can I import comments/markup from a shared review if I generated the PDF using the print layout, instead of the Review > Create PDF for Review menu option? If so, will I then be able to manage comments from the Review pane and perform other related-reviewing functions?

Certain files cannot be checked into SharePoint 2010 for version control due to file size being approximately > 100KB but same files can be uploaded via the SharePoint GUI (i.e. not within RH) and smaller files upload successfully.Steps:Configure according to http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-5aab66613798e5ec9b-8000.htmlCreate new simple project and add to version control using SharePoint Connector; project is added to version controlFiles that are not uploaded are *.fla files approx > 100KB. Error message: 'The underlying Connection was Closed, an unexpected error occurred on Send'  Workaround attempted:Open Explorer View in SharePoint 2010Cut and paste RH project to Shared Library/FolderOpen project in RH (File > Open Project From Version Control)Make changes to topic (add body text) to increase size > 100KBCheck in topic fails, same error message displayed Environment: Windows 7, RH 11 (trial version), SharePoint 2010 (with Site Owner

RoboHelp10 freezes when open or create a project.  I have been working around this, but can no longer do that.I need to rename one topic within a project and cannot do that because of it freezing.I uninstalled and re-installed RoboHelp 10 this morning and it didn't make any difference.I'm using RoboHelp HTML on a Windows 7 OS.Thanks,Diane

Hi AllIm having an issue with an application called Robosource Control 3.1. There is a component called SCC Profile Editor which on a Windows 7 x32bit device works fine, but it will not open at all on a Windows 7 x64 bit device. It flashes on then immediately off no matter what we try.Has anyone seen this issue before ?No errors in event logs, im running it as an admin user too.Any ideas appreciatedThanks

I merged a hand full of child projects in Robohelp 8 HTML using the method developed by Peter Grainge. When I open generated file of any child project in IE11, there is no problem, but when generated file of parent project is opend by IE11, images are rotated as they are seen in mirror, TOC is not shown and content of pages are shifted to right hand side of monitor. Every thing is OK when I open generated file of parent project with Chrome and Firefox. It seems there is some conflicts between IE11 and merging

Hi. Me again. Is there any way to maintain links between pages of different merged projects in RH Server?To clarify, consider the crude sample presentation of a projects merged in RH Server. Say that the author(s) of the projects have an agreement that project names (eg, "Second project output") and the first topic ("Welcome") will have static names. Is there a way to, for example, create a link in the Welcome page of the First project output which opens the Welcome page of the Second project output? If so, please suggest the correct syntax.Note: I found that right click on a navigation item, copy the link, then paste the link the browser address line, then the project that contains the link opens up outside the context of the merged environment. Only the project's own navigation is shown. Thanks in advance.-Kurt

Hello,Hopefully this is an easy issue that someone may be able to help me with. I am working on a WebHelp_Pro project (primary layout) and have created a new skin and modified it to my liking. However it does not appear that in the edit skins menu I can remove things I do not want on the toolbar (i.e. Glossary). It seems that in the Windows properties section that I can choose which items I want and where to position them.  So when I get things in the order I want them and generate it does not show the items on the toolbar in the order I would prefer (custom logo, contents, index, search) and I also do not want the additional search box in the upper right.  Any insight into what I can do to fix this would be appreciated.Thanks!Robohelp HTML 11

This is random because I have others that I have developed and generated identically the same way/structure and they are ok...

I have one project that I have output both as a chm and as a webhelp project.  One one of the pages, I have some image maps linked to bookmarks on the same page.  These work fine in the CHM, but in the Webhelp, when I click on the image map area, nothing happens.  Am I missing a setting for Webhelp that makes these links work?Thanks,kb(RH10)

Hello there,When I view responsive HTML5 output in Internet Explorer, the image that is used for the selected sidebar button (typically the TOC) is initially hidden behind the background color.As soon as I mouseover the button, the image appears and everything works fine.The problem does not occur in Firefox or Chrome. It also doesn't affect the buttons in the tablet/mobile modes, only the sidebar when viewing on the desktop.I'm using a modified layout that is based on the Theme_1_Standard layout. However, the problem also occurs when using the default Theme_1_Standard or Theme_3_Black responsive layouts in a completely new project.Any ideas?RH Version: 11.0.3.268IE Version: 10.0.9200.

I use Comments in Word to ask my boss questions or remind myself to do something. I sometimes need the same notes after linking the Word document in RoboHelp HTML 11. From what I can tell, the comments don't transfer over, but perhaps I'm wrong?

Using RoboHelp HTML 11.I'm linking a Word document into my project, and having it create the Table of Contents automatically. I have it create new pages at Word's Heading 1 and Heading 2.Typically, a section in Word will be like this:Heading 1BodyHeading 1.1Body Heading 1.2BodyIn the TOC, it will create a book labeled "Heading 1", and pages for Heading 1.1 and Heading 1.2. There's no page for Heading 1 or the body text that goes there.I can manually add the Heading 1 page to the book, but I suspect that I don't need to. Is there some setting that I'm using wrong? Or a trick or workaround?Thanks.-- Shawn

Hi,My department have moved over to Google Enterprise which allows for the development of simple websites and the use of Google Drive. Does anyone know of a way to publish to Google that keeps all of the files related to each other? Thanks,Greig

I am trying to add a toolbar button (for webhelp output) for a client to use that will add the current page to the user's IE Favorites list. I have used the script from Rick Stone's Skinny On Skins "Toolbar button to add items to the Favorites list" topic, but I get a javascript error when trying to execute the button in the toolbar.Here is the code I'm copying from Rick's Skinny on Skins ...javascript:window.external.AddFavorite(parent.frames[1].bsscright.location,paren t.frames[1].bsscright.document.title);Any help would be welcomed!

I finally figured out how to pin RoboHelp 8 to the taskbar in Windows 7!Create a shortcut to RoboHelp on the desktop.Rename the shortcut RH. The shortcut name must not contain the word "help".Drag the shortcut to the taskbar.This took a long time to figure out. I finally found the answer here:http://www.west-wind.com/weblog/posts/32765.aspxI hope someone finds this helpful.

I have a RoboHelp project to which I have applied conditional build tags. The purpose is to hide these topics from the generated output. Everything works fine except when I do a search on terms related to the hidden topics, the search results list the topic names. By the way, I still have the topics listed in my Table of Contents with the conditional build tags applied there too. How can I prevent conditional topics from appearing in Search? Thanks for your assistance.