RoboHelp

I'm hoping someone here knows the answer to this.  We have a number (a LOT) of projects in RoboHelp 9.  When a project  is upgraded to RH 11, the topics do not display correctly in the editing pane.  The files begin with a series of buttons with attached scripts, and, looking at the file in HTML view, we can see that the first script executes correctly, but the second one doesn't close, so the entire topic is treated as part of the script.  The two scripts begin and end correctly, but the first one begins with:</script><script language="javascript" type="text/javascript">While the second one begins with:</script><script type="text/javascript">//<![CDATA[//<script type="text/javascript">I don't want to make the entire script public here, but I'm happy to send it to anyone who thinks they can help.Any idease?The files have always worked perfectly until RH 11.

Hey all, I checked forums and have seen similar questions, but not exactly what we are looking for. We are using RoboHelp HTML v9 on XP and Win7 pcs. Is there a way to make new "Was this topic helpful?" buttons at the end of our topics automatically pass the RoboHelp page's Title and/or its URL into an Outlook email (as Subject or in the Email Body)?  Is there any variables that RoboHelp uses that can be passed to Outlook?  Thanks in advance for any information.P.S.- We currently do not use these "Was this topic helpful?" buttons.

I've worked with RH for a while, including creating other WebHelp projects in RH that have been deployed without any problem. On my current RH9 project, however, some of the CSS styles are not being applied after the project output is moved to a network directory. When I open the project output on my Desktop, the styles all render correctly. The styles in question aren't especially unusual:DIV.text {          width: 640px;          padding-left: 25px;          padding-right: 25px;          padding-bottom: 25px;          margin-left: auto;          margin-right: auto;          background-color: #EDEBDE;}P.footer {          text-align

I have a published WebHelp site being hosted on SharePoint on the company intranet.  The goal is to publish a stand-alone version of the same project as an AirHelp application that can be easily accessed by having it pinned to the Windows 7 taskbar.  However, when the AirHelp App was published all of the topics lost their indentation at the left, such that they appeared as though the text started at the boundary separating the TOC from the actual topics.  In other words, there was no space buffer between the boundary and the text.  I consulted the Help Desk but they informed me that this was the difference in generated output.  The alternative was to create a duplicate project and re-format it so that the left margin was indented and looked appropriate in AirHelp.  I did that and it looks fine, but this raises a dilemma.  The help system is evolving, and so this would add to the amount of work if I had two duplicate projects that had to be updated eac

When I copy/paste text from a Word document into a RH10 file. The attributes from the Word document copy into the RH10 document. How do I just copy the plain text from Word without any attributes or styles?Thanks

Since installing Robohelp 11 all of my office 2007 programs have been crashing.  Outlook has crashed inserting an attachment and when opening a new email. Excel has crashed when opening a document using the open command on the menu and also while saving. Word and Publisher have also crashed at various points. Anyone else experiencing this problem or have a solution. I have Windows 7 Pro installed and Office 2007. I have confirmed that it is Robohelp 11 - all updates have been applied to windows and I backed out newly installed software until the problem stopped - problem stopped as soon as Robohelp 11 was uninstalled. I have also recreated the computer Profile, uninstalled Office 2007 and reinstalled.Any Ideas?Carole

Hi,Using RH10 with latest patches installed to fix IE10/11 issues. Genereated our merged webhelp and tested it using IE11. Noticed that the 'About Webhelp' dialog does not appear when I click it. It works correctly in IE10.Has anyone else seen this?Dominic.

Hi. Can anyone advise if:RoboSource control will work on SQL Server Express 2012, or is some earlier version required.Is RoboSource control a more elegant (more integrated) solution than a 3rd party SVC system, such as our Perforce system (with MSSVC plugin installed on RH.)Thanks.-Kurt

Robohelp 8 (up-to-date on patches)Webhelp - context sensitiveProblem when using ChromeWhen a user clicks on a help link, the webhelp page displays. If the user opens another dialog in the application, the webhelp page displays again. While not criticial, it is annoying. Any suggestions?Thanks,Julie

If anyone is interested, Adobe has opened a forum specifically for the Technical Communications Suite: "This forum is for discussions about the Adobe Technical Communications Suite and workflow within the Suite." You can find the forum at www.adobeforums.com/webx/.3c051f87/ Hope to see some people there soon... :-) ~Linda

Experts-I thought I found a solution to numbering sets in a topic, where the top-level step is numbering  1 after a heading. The test:Create a paragraph style for top-level steps (as in a procedural step). I called the style level_2 (sic). It's based on Normal, with a little indenting.Create a paragraph style for 2nd-level (sub) step. I called the style level_3 (sic). It's based on Normal, with a little indenting.Created a multilevel list style, called MLL_style_1Associate level 2 of the multilevel list style with paragraph style level_2.Associate level 3 of the multilevel list style with paragraph style level_3.Associate level 1 of the multilevel list style with Heading 1. The sole purpose of #6 above is to force the restart of the numbering of the Level_2 styles. This seems to work:HOWEVER, I've noticed a problem and a curiosity:Problem: I don't want any numbering to appear in front of Header 1 text. I can't find a way to make the numbering property of level 1 of the MLL_style_1

Quel est le cycle de vie, la fin du support étendue de la version 8 de RoboHelp

I generate a set of files used in my RoboHelp project.  Historically, this has never been a problem.  When I open RoboHelp, it recognizes the new links etc. defined in the project and makes them available to the TOC and other topics, as well as showing them in the topics window.To give an example, I might have something like this:<a name="options">File Options</a>...<a name="arguments">File Arguments</a>I then create links in the TOC to these references.  When I regenerate, nothing about this changes, except that I add (or remove) additional content, also referenced with name tags.In RoboHelp 9, when I reopened the project, the new topics were displayed in the topics list pod and generally available for use.Since I've updated to RoboHelp 10, however, it no longer automatically refreshes the available topic links.  I find the only way I can update them is to remove the topic, preserving the links (now broken) and copy back the generated file a

I'm using Robohelp 9 HTML and creating Webhelp as a final product. Is there any way to make the text wrap in the navigation pane? I've discovered how to size the navigation window and that works fine. This system will ultimatly be viewed on HMI screens in a food production facility. If the text can wrap it'll save lots of grief for the users. Thanks for any help!

Experts-HI. I'd like to see if there's a way to control the indentation of tables in a document by simply adjusting the margin-left value via a (Table?) style?I finding that table indentation is adjusted in a table's properties settings:<table class="AlternateBlueColorGrid" style="padding-left: 6.00pt; padding-top: 6.00pt;          padding-right: 6.00pt; padding-bottom: 6.00pt; margin-left: 40px;"          cellspacing="0" width="577">This is fine for adjusting a single table. But supposing I want to indent all tables in a document or, better, all tables of a certain style. There doesn't seem to be a way to make the indentation setting part of a table style to facilitate this action, at least not through the table settings dialog. I see that I can specify margins in a div style, but I can't seem to apply a div style to a table (or paragraphs for that matter. I need to read up on div styles.)Thanks in a

HiI've a few questions about style management:Is there a way to search for where a style is used in a project or topic?If so, is there a way to search-and-replace, ie, find where a style is used and replace it with another style?When deleting a style, is there a way RH can be set to display a warning if the style to be deleted is being used anywhere?FrameMaker handles the above use cases very well. However, I can't yet see how these actions are done in RH.Thanks!-Kurt

When I generate & publish webhelp files on my desktop, and view the output, everything displays correctly. However, I sent a zip file of the webhelp files to the developer to publish, and when he generates the files (after linking the help call button in the application to the .htm file in the help project file root directory), each topic displays a "website cannot display the page" error, instead of the topic content. The TOC displays correctly for both of us. Any ideas of how to fix this or why this is happening? Or even a checklist of what I should ask the developer? Thanks!

I'm using RH10. When I generate a PDF I get extra lines preceeding the Heading on each page. How do I prevent this?

I'm wondering if anyone expects the maitenance of FM-sourced docs for the purpose of creating PDFs is becoming unnecessary as RH improves it's printed doc output. Thx.

Hi. I'm curious if anyone has any experience or tips to share about a RoboHelp environment that uses BOTH source control and cloud sharing.My company uses perforce. I'm purchasing a couple copies of TCS5, one for me in California, one for writer colleague in Europe. I'd like to use Perforce for version control/backup, but use Dropbox for RH asset sharing and sync. Is this workabout? I'm guessing that the Dropbox/sync mechnism won't work if one or both of us has not checked out a file that needs to be (automatically via sync) updated. ("Not checked out" = file is in read only state.)If RH automatically checks files in/out of perforce in order to complete a cloudshare sync, that would be most cool!Thanks in advance for your ideas!-Kurt

Hi. Does anyone know what the items in the square box below are for, and how to enable them? They're grayed out on my RH11 system. Thx.

I have generated webhelp using RH10.  The webhelp works fine with both Firefox and Chrome but when I display the webhelp from my local machine using IE11 the TOC is missing.Here is a screenshot.I also notice that the index is missing as well.

Requirements for Robohelp 11 call for:·         Microsoft® Word 2013 or 2010·         Adobe Acrobat XI or X·         Adobe Captivate 7·         Microsoft® SharePoint Server® 2010 or 2007·         Adobe FrameMaker 7 or later versionsWill it function with out these components present?Thanks,Joe

We are performing a proof of concept with RoboHelp 9, and I'm trying to get it up and running to the point where we can upload content to the server. I've been following the instructions from: http://help.adobe.com/en_US/RoboHelp/9.0/RoboEngine/WS5b3ccc516d4fbf351e63e3d11c0aaa9fd7-7ff8.htmlThis is what I have done so far:1. Installed Tomcat7 and verified that Tomcat is installed and running. Set the Java options.2. Installed Robohelp 9, and pointed to the correct install of Java and Tomcat.3. Configured Robohelp, using the application, and created a project called 'Design' using the Access/default option for logging.4. Browsed to http://servername:8080/robohelp/admin and received a 404 Error:As I'm not very familar with web applications/servers, I'm wondering how I point the application to look at the correct folder. It doesn't seem like Tomcat is looking in the right location for the appplication.Do I need to setup IIS to make this work?

I've imported a captivate 6 demo into robohelp 10 and everything works perfectly, except that the closed captioning (CC) icon does not display on the Captivate playbar. It shows up just fine in Captivate, but not in Robohelp.I've tried externalizing the skin to import into Robohelp and I still get the same result. The CC icon doesn't show up in the playbar. I have to have closed captioning in my work environment for my Captivate videos. Can anyone help?