RoboHelp

I have just started to try out the RoboHelp 10 Multiscreen HTML5 format and have found a problem with merged projects.I carry out the usual procedure for merged projects by adding each child project to the TOC of the parent project then generate and publish each one.Upon viewing the published help system, the parent project is correct with the TOC showing the child topics. However, upon clicking on a child topic in the TOC the child topic will open but shows as a standalone project, i.e. the TOC/Index etc no longer shows the whole merged project.I am using the same screen layout for all projects and have tried using various other default RoboHelp screen layouts, all without success.I can publish the exact same project using WebHelp and everything works perfectly.Is there an extra step somewhere for Multiscreen HTML5?Chris

When I try to zip the .CHM file and mail it to the developer or when I upload it to Dropbox everything seems to be fine. The file is 5.8 MB (72 Topics)But when he tried to open it all he sees are the purple "books" and the individual Topic Titles - but the Topic pages are not appearing.What am I doing wrong?He also needs the mapping numbers for all 72 Topics. I generated these - now how do I send them to him? Where is the file I need and what is it called (BCCSDefualt.h ?)I am using RoboHelp 10 on a Windows 7 computer - haven't used RoboHelp in 6 years so I am very rusty!Peter ThayerThayer Birding Software

How do you create mouse-over balloon pop-up help menus for context sensitive help using Word files?

Hi. I'm experimeting with RoboHelp (trial copy). One prospective user is asking if it is possible to view several consecutive topics in one scrollable view.  For example, if the user were to click on a topic, (and then invoke some type of view-all option) , all subtopics would appear in the frame, one after the other, perhaps with text indented according to the hierarchy in the TOC. This user's interest is to be able to read an entire document (ie, topic with subtopics) without the need to keep clicking in the nav area to expose each subsequent topic's text. Could someone comment as to whether this is possible to set up?We've been using FrameMaker to make PDFs up til now. PDFs are of course fine for allowing a reader to read consecutive topics in by simply scrolling through the PDF. We're considering moving to Help-based manuals to make it easier to find stuff (via search) across all FM books we import into the RH project. There's the idea of course of having the best of both worl

Occasionally I get broken links because when I add a hyperlink, I must be at the wrong level or something. I haven't figured out exactly when this happens, but it's never bothered me because I can just do a Find and Replace to find it and replace it.Here's an example from the Broken Link Report (Tools > Reports > Broken Links):Missing topic 'MyHelpProject\Editing_Trade_Show_Codes.htm' is referenced by the following...In the past, I would open Find and Replace (Edit > Find and Replace in Files) and paste in the following string in the Find box:MyHelpProject\Notice that I included the backslash. I'm pretty sure that this worked; that is, it would find any string beginnging with MyHelpProject\, but now it won't find anything at all unless I leave off the backslash. Of course, that doesn't make sense because the backslash is an escape character. Maybe I'm just mis-remembering.So how do I unescape it so that I can find MyHelpProject\?I know that I can search for it without the back

I'm using RH10 WebHelp and just converted my project from RH9. When I click on links to my Child projects (Merged Projects), the pages are opening in a new Browser window. In RH9, everything used to open correctly on the same page. Any idea what is causing this?

Using RH10 and WebHelp. I have a one row table with information that has three cells saved as a snippet. The first cell includes the "i" icon. When I make a PDF, the image is missing. Is there something I can do so that the image appears?

This is strange.I have a number of index entries as follows:troubleshooting/file problemstroubleshooting/login problemstroubleshooting/printer problemsThese appear in the .docx (Word) version, which is what I've been using for the review cycle. Today, though, I had the .chm open and I noticed that the entire group of troubleshooting\ entries aren't in the .chm!I recompiled the HTML Help, just in case I was looking at an old version and no, they're not there.I searched for them in the Index tab, thinking maybe they were somehow out of order, but they're truly not there.Any idea what could be causing this?  I'm using RoboHelp 9.

I have generated an HTML help for a desktop application developed in BorlanDelphi environment. Now when i am giving the CHM to developers, the context sensitive help is not working. Is there anything else that i need to give along with the CHM file.Earlier when i used to generate context sensitive help using Doc-to Help, only CHM file was required. The context senseitive help would run perfectly fine.

1-24-updateOk I think this website has the answer to get around the Show link in a fake pagehttps://www.wvanweelden.eu/product/webhelp-pro-toolbar-scripts2pm update:We've now decided we simply want the page that appears with the Show hyperlink to go away by itself; that is, we want to not even have this page show up if that is possible and go directly to the proper view of the page as if it was clicked from the TOC of the web page.So, if that's not possible, we are seeking a way for the Show hyperlink to click itself and take us away from the page we are looking at.In our topics have a top banner included in the Master Page. This top banner, covers the word "show" when the page is called during theclicking of a mailed link which we have been requested to provide via a SendLink button.Please refer to this item found during Google search:http://www.asadesigner.com/54-robohelp/f099ffa2dfe33fc4.htmSo, I think, we cannot adjust the margin of the top of the page which is called bythe mailto:

Hi, I am trying to learn how to use RoboHelp HTML (I am using RoboHelp10) and, unfortunately, I have to work on a project which someone else started some time ago.The thing is, I have 2 separate projects, each with their own files, wich will, in the end, be generated into 2 separate chm files and used in the same software (probably merged, but I don't know yet).One of the projects needs to have hyperlinks in several htm pages to topics in the other project. I have read the Help provided by Adobe for RoboHelp, but I am not sure I understand correctly:Link to external filesChoose a link location in the Design Editor.Enter text.Highlight the text and click the Insert Hyperlink button .Click the triangle button next to Link To and then select File.Browse to a file, open it, and copy it into the project folder. - Is this file the individual .htm containing my topic or the .chm generated from all the project htm files? Where in the project folder should I copy it? (my .chm project file is g

I have a RH 10 Webhelp project, and need to add a print link or print button to each topic. Is there a way to do that?

When I import from Word using RH 10 (but this has been the case with all versions of RH that I've used) the import messes up my tab spacing in my Note style. To clarify: The Note style in my Word document has the word Note followed by a tab space and then the content of the Note. When I import a Word doc to RH, the conversion of this tab space is inconsistent (from 4-6 spaces) - it seems to depend on the length of the note and whether it continued onto a second line in the word document. Is there any solution to this? TIA.

When I try to inport a word doc I get the following error message: The action cannot be completed because the program is busy. Choose “Switch To” to activate the busy program and correct the problem. Why is this happening?

I was on the Adobe website and I could only find links to download Robohelp 11, but I need the trail version for Robohelp 10. Is there any way someone in this forum could provide with a link or direct me to a place on the website where I could download the older trail?

As a requirement from Microsoft partnership we are upgrading all users to Office 2013. My users that use RoboHelp 10 are not able to export to Word. Is there an add-in or anything that is available to fix this? Or when will there be?Thanks,Kevin

I am updating an old Robohelp file to version 9 and I received the following warning messages.Error in reading RHFrameStyleMappings.apj fileOpen project was cancelled or the application was unable to load database for - Custom Casualty.cpd

How do you remove a tab such as inxex or search from a HTML (chm) output? Can you modify the skin?

Hi,My company downloaded a trial version of RH 10.  We built a lot in 10, but then, we decided to purchase a copy of RH 9.We were told we could import a 10 project into 9, but when I try to do that, I get the following error message saying it's not possible.Can we, or can we not, import a 10 project into 9?Thanks,Jeff

after successfully creating the .chm file. when I go to view it, I get an error message in the view window stating "Navigation to the webpage was canceled" My contents show on the left side of the window.

I've seen similar questions about this issue but none have really provided any assistance in helping me resolve this issue on my end. Issue: TOC and Search disappear after compiling and allowing blocked content in IE8 browser.

Hi all,I'm trying to integrate RoboHelp 10 with TFS 2012 so I can use source control through it.I've run through this tutorial: http://www.adobe.com/devnet/robohelp/articles/robohelp-tfs-integration.html but when I go to click "Add to Version Control", I don't see TFS as a version control provider. All I get is RoboHelp SharePoint Connector.I've also tried modifying my registry following this topic: http://helpx.adobe.com/robohelp/kb/registry-settings-microsoft-team-foundation.html but I get the same results using that.I can access the TFS server through Visual Studio's Team Explorer, and I've mapped my project folder through Team Explorer's Source Control Explorer. I'm not sure what else I can do at this point.Any help anyone can provide on the matter would be appreciated.

HiI am using RH 10 and FM11.My issues with lists in FM-linked RoboHelp output are back to haunt me. I had mentioned about it in my post below.http://forums.adobe.com/message/5097632#5097632Back then, my solution was to remove the " target=_blank from the hyperlinked text preceding the lists and we could live with it. However, now in every FM book we have 35-40 instances where the lists (both ordered and unordered) are preceded by hyperlinked text and it is becoming an extremely tedious job to edit every such instance after importing the FM book to RH. So, can somebody please suggest me a better solution? Solutions I have already tried without success:Setting autonumber to Convert Autonumber to HTML List.Setting autonumber to Convert Autonumber to Text. Creating a List style in RoboHelp, but this style did not show up in the RoboHelp Style list while mapping.Thanks in advance.Sreekanth

RoboHelp 10 stops working every time when I open a checked in topic and make a change forcing the topic to be checked out automatically.  This worked perfectly in all previous versions of RoboHelp.  After restarting the program, the desired topic is checked out. Checking topics out manually before editing works without a crash.I have uninstalled source control and reinstalled with no help.  This did help with placing images which also stopped RoboHelp 10 from working.  When placing an image and you click on the browse folders that worked ok.  It was when you clicked on the next folder resulted in the lockup ... every time.  Reinstalling source control fixed that.Automatic checkout of topics however crashes every time.  I have a local copy of my project and the server is accessed via VPN 3000 miles away.  I have never had any problem until Robo10.  Nothing has changed in our VPN or network since Robo9 which worked perfectly.  Also RoboHe

Is there any limit of pictures in the word doc. that the HTML Help could not generate the chm file? It said "HtmlHelp file has been generated" but there is nothing in the folder !SSL!. The result screen showed that it stop at the thrid line "Starting compilation..." Please help!Thanks,CBC