Stock

I have been trying to stop getting the monthly subscription to stock, as I do not need any more photos at the moment. But every part of the support site seems determined to tell me I need to contact support without letting me actually contact support. As this is the only method I have been given to communicate, I would like to request some method of communication to support to discuss my options.

I want to use a Adobe Stock audio track for my video but I am not sure if this audio tracks on Adobe require Standard Licenses or Enhanced Licenses.  

Hello! im designer who works in game industry. My question is, can I use stock assets to create fantasy / scifi elements that are used in logos later?

Although I canceled my membership, you are still requesting billing and fees. 

I can see only 71. Hi,Today my library was converted from personal to business account. Now I miss nearly 200 hundred images.It shows the number of 265, but I can only see 71 of them.Where I find the other ones? Thank you very much for your help,Daniela

Hi,I found one of my photo on a front page of massive worldwide company. Of course I escalated this matter as I do not sell my photos just to find out they do not want to have anything to do with me as they legally bought it from Adobe Stock. I can understand that.But funny part started when I contacted Adobe about that. Also the big company contacted Adobe regarding this issue as they bought stolen material. Adobe did not take it down or contacted me. So I contacted them first but they did not reply for another 5 days so I sent them another email.After the second email they finally asked for the details and standard rubbish if the photo is mine etc. Then they took down whole profile of that thief as he had at least 2 of my photos there.Bravo Adobe..month after the company that bought it from you contacted you in the matter and week after I complained.I also mentined that as they already sold stolen intellectual property that is mine for which I have a proof and the big company is happ

Hello!We make a desktop accounting software - it calculates employees' salaries, creates pay slips, etc.I would like to use some Adobe Stock images as background pictures of the software. This way the program will look more beautiful.Our program is used by about 1000 users, so this is the approximate number of users who will see the images.Our company consists of 3 members, but only I will operate with the images. I will copy part of the Adobe Stock License Information (License information and Terms of Use | Adobe Stock)Standard licensesMost Adobe Stock photos, vectors, and illustrations come with a Standard license. With a Standard license, you may:Reproduce up to 500,000 copies of the asset in all media, including product packaging, printed marketing materials, digital documents, or software.Include the asset in email marketing, mobile advertising, or a broadcast or digital program if the expected number of viewers is fewer than 500,000.Post the asset to a website or social medi

I created a video in Premiere Pro using Adobe stock preview videos. I would like to license these videos to remove the watermark, but the license button on right click is grayed out. How can I license a video without losing all effects etc. and pulling it as new video into the timeline?

I have the full creative cloud membership and pay for it every month. When I try to download photos from Stock it does not let me and tells me to get the trial/buy adobe stock. I don't know why this is not working, I thought that Adobe Stock was included in the creative cloud membership. Can anyone tell me what is going on?

Im an illustrator putting together a book trailer, that the publisher will then use on social media to just raise awareness of book coming out. I have chosen a track for background music when making video in prmeire pro, but the "license" tab is grayed out when right-clicking the track. I actually really like the preview review track anyway (vs the final rendered version), and wondering if ok to go ahead and make this video public if that remains so. Otherwise, anytime I try to purchase adobe stock I just receive the "we're sorry, but a system error occured...". Nothing I have done has fixed the issue and I need to get this video out before my book debuts. This is the track I am trying to include.  Inspirations-Felt-Piano-and-Cinematic-Strings_AdobeStock_429391550_preview.m4a

Hi, I am currently on my free trial month and I downloaded my 10 free photos for this month, which I am using in my website. My question is, what happens once the free month is done? I'm not sure if I will continue with the subscription or not at this point. Can I still have the photos posted on my website after the month is over and I don't renew my subscription? Thanks is advance,Laura

I'm a youtube creator and I needed a vector image of zeus sitting on a cloud and throwing a lightning. My plan was to have different layers for zeus, for clouds and for lightning so. Ican animate then separately. I found this image and it looked exactly as something I needed:  https://stock.adobe.com/pl/images/zeus-lightning/43661104?prev_url=detail but after I licensed and downloaded it it turned out that it is an autotraced drawing and it is virtually not possible for me to do what I had planned. It contains literally hundreds of layers for every tinies line. I was under impression that Adobe Stock doesn't allow uploading autotraced images. Is it so? If so, can I return it as it is absolutely useless for me.

hi i bought stundet package and i dont remember if i will not avaible to export some file using songs in the adobe premiere. I can´t export my file, just for education, on social midia. The program say that i have a licence on adobe stock, i dont found where i buy this.    

Hello, I have had an Adobe Stock membership since last year, which I used very little, and paid a lot of money for.After a year, when I wanted to cancel the plan, they offered three free months, which I took, since I considered that I will make use of my remaining 120 stock images during that time.Sadly, this did not happen, and I did not receive any notification that the three months were ending, so the anual (monthly paid) subscription got enabled again, on August 7th.Now I really want to cancel this one, but this time it will take a tax of 200$ if I cancel at this time, which I really want to avoid, especially since I am not using this service at all.Can someone help understand if there is a way to get this cancelling fee refunded? It is less than 14 days since the renewal of the plan, so I hope I could get this cancelled once and for all, without loosing that much money. Thank you!

Hello,   I have licensed a few 'sets' of seamless patterns, (Eg- file 354168964).   When I download the file, it is only the cover image displaying all of the patterns at once.     I was under the impression that licensing/purchasing a set or bundle would provide you with the separate files for each?     If anyone has any advice on a way around this, it would be greatly appreciated.   Kind regards,   Michelle    

DO NOT SIGN UP FOR A FREE ADOBE STOCK TRAIL, EVER. I did this and it is now costing me over $200. You will recieve zero emails about your activation of this subsription, you will not be told that your cancelation window is coming up (as customer support has now told me over and over again), and you will not recieve any emails about billing. I didn't know I even had this subscription until it was too late, and I was already billed. And NOW I have to pay cancelation fees to end this early. I have been a loyal Adobe user for 10+ years and I have never felt so scamed.  

[Moderator moved from Creative Cloud to Stock.]https://stock.adobe.com/images/vector-set-of-realistic-holes-burnt-in-paper-isolated-on-transparent-background/224355176?prev_url=detailThis is the second time I have been mislead by the title of an image purchased.What should I do?

"Adobe tricks customers into signing year long contracts that they must then pay a large fee to get out of.They offer you one month for free but neglect to tell you that you will then be charged 30 dollars a month for the next year.But don't worry, you can contact the Adobe support team and get jerked around for 45 minutes, directed to non existing support members, and inevitably told to shove off because your customer satisfaction doesn't matter.It is hard to understand why a company with such great products resorts to such cheap measures to rob consumers rather than let there products speak for themselves." This was discussed on the forum before and the thread was locked. And I want to share the fact that I got scammed today by Adobe stock footage subscription as well. Thia is infuriating!!!

I purchased Adobe Stock by accident. I immediately canceled the plan and they said they will refund within 5days... When will they refund the money and how long does it take on the average situation? 

How can I buy the extended license for a video clip? I can see only an option to get the enhanced license.  Thanks Hadar

I just discovered that my monthly subscription is actually a longer term commitment with cancellation fees. Shame on you Adobe for the lack of transparency. I will cancel and never return with that kind of customer experience. 

Hallo zusammen, ich habe dieses Stock Foto erworben (https://stock.adobe.com/de/images/dust-sparks-golden-stars-shine-special-light/448154632). Leider war auch nach dem Download das Karomuster im Hintergrund und es gelingt mir nicht, diesen zu entfernen. Bisher war dieser Hintergrund nur in der Vorschau, nach dem Kauf war es verschwunden, so dass es nichts zu tun gab. Was kann ich tun? Danke! Kai

Hello! How can I cansel risk-free before my trial period expires?

Dear Community, I'm brand new here, a one time user of Adobe Stock. I would like to buy a picture for a bigger wall poster and need a high resolution for that purpose. But as I realize most pictures here are too small. Is there any chance to get a picture I like in a higher resolution than offered officially in the first place? I'm very thankful for any hint. Regards, Ker

As far as I understand the terms and conditions of a standard license, the use of Stock Assets, say images, on a website is permitted, however, according to 7.1. (A) one must not "use the Stock Assets in any way that allows a third party to use, download, extract or access the Stock Assets as a stand-alone file; or in a way that exceeds the scope of the license to the Stock Assets" (Stock-Additional-Terms-de_DE-20210129.pdf). In order for images to be displayed by the browser, the browser must download the image information. This means that an experienced third party can obtain the images as a stand-alone file. What must be done in order to comply with the terms of use and still use an image (editorially) on a website?