Substance 3D Painter

I made this model in Moi, exported it to Blender where the shading is perfect, UV unwrapped it and then exported it as obj again before importing it in Substance Painter. It seems Painter is not importing the normals properly so I am getting those ugly triangle strip artefacts on a flat surface. Perhaps it is not taking note of sharp edges. What should I do here? I've run into a situation such as this while rendering with displacement in Houdini and the way I've fixed it there by remeshing while keeping the existing edges around. Still, I'd like to deal with this problem without having to add extra geometry since I am not using displacement here. Turning tesselation off doesn't fix the problem here so the issue is probably not related to that. 

I am getting this error as a pop-up when i start the software as well as in the log, when I am actually inside of SP. The GPU is fully updated, and the version is newer than what the error says is a minimum requirement. So I am a bit confused. Can someone help me understand why this is happening and how to fix it? 

HelloWhile trying to instal the KeyShot 9+ into Painter, i get a massage to enter password for addministration permit. [macOS 11.6.5]I'm the admin [and sole user] for this computer, plus there is no place that i can find for entering a passowrd.the massage read klick authenticate, but there is nowhere i can find to authenticate in .  thanks a lotakash  

Hello, We are developping plugins for Substance Painter and we want to perform some automated tests during the developement of those plugins.We are using an FRL liscence version on the machines that are executing those tests, but even with that, we are having an issue. During our tests, when we open Substance, we have this warning that says "Are you connected to the Internet" with the message "We can't verify your subscription status". Here's a screenshot of the exact message, it's from the report generated by our tests:The thing is the machine is connected to the internet and if I'm connected with RDP on the machine it will work correctly, but if I disconnect from my RDP session, this pop up will happened every time and prevent Substance from every open. Do anyone have ever had a similar issue? Do you know a possible solution? That would be greatly appreciated. Thank you in advance,Pascal

Hello.I have strange color exports in Substance Painter 7.4.3 on OSX Monterey, they are very dark. If I take se same file on PC the colors are correct.I tried to compasate with a gamma but it's not the same.Exactly same file: left is PC export, right is OSX Export : Is it a bug or did I miss something ?

Hello, I just bought substance painter (creative cloud desktop) but the softwear doesn't open (it doesn't respond). I already got PS and LR that run correctly. I even changed my regional settings as i saw somewhere in the discussions but it didn't work for me.I don't understand where's the trouble comes from.Thank you for your help. 

Whenever I try to export out my material at 4k, the Substance Painter application would just crash/vanish after 10 minutes. When I export at 2k, it does it quite instantly with no problems. This happens only when I'm trying to work on custom tilable textures as well - I've exported out 4k textures for other projects with no problems. I tried searching for a solution for this but have not had much luck. The most I could find that was related to my issue was from this forum post from the allegorithmic site (https://forum.substance3d.com/index.php?topic=35374.0), but the solution wasn't stated as it seemed like a staff member helped the person outside of the forum. Any help would be much appreciated. Thank you!

So the past few days I've lost tens of hours of work in Substance 3D Painter on my Mac. I haven't used the program in a couple of months, probably about 9 months. So whatever updates have happened in that interval have caused the application to bog down and run very slowly on my machine, and also after running any lray render at all, the program can no longer write a save file (of my spp, not the render image.)This is what my log looks like every time (attached). Somebody help me out here? My project is stalled and I'm paying monthly for 0 functionality right now... And why has performance degraded so badly? My Mac is not that old. It's a 2019 model with a 580X 8GB, which maybe isn't gonna run Cyberpunk 2077 but should run Painter....Thanks in advance. 

Im using an external Dell 4k and the UI isnt resizing correctly for it which is quite annoying. There's a sample of what im seeing attached.