어도비 결제 관련

New Here ,
Feb 22, 2022 Feb 22, 2022

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어도비가 2월 7일에 결제 되었음에도 불구하고, 새로 결제를 요구합니다.

이유를 알고 싶습니다. 

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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Hi @garam5CF6,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Feb 22, 2022 Feb 22, 2022

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어도비가 2월 7일에 결제 되었음에도 불구하고, 새로 결제를 요구합니다.

이유를 알고 싶습니다. 

 

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

 

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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Merging with other thread from same poster on same topic.

 

@garam5CF6, please do not open multiple threads on the same topic.

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