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Participant
February 22, 2022
Question

어도비 결제 관련

  • February 22, 2022
  • 2 replies
  • 377 views

어도비가 2월 7일에 결제 되었음에도 불구하고, 새로 결제를 요구합니다.

이유를 알고 싶습니다. 

This topic has been closed for replies.

2 replies

Community Expert
February 22, 2022

Hi @garam5CF6,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
garam5CF6Author
Participant
February 22, 2022

어도비가 2월 7일에 결제 되었음에도 불구하고, 새로 결제를 요구합니다.

이유를 알고 싶습니다. 

 

Ged_Traynor
Community Expert
Community Expert
February 22, 2022

Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

 

LinSims
Community Expert
Community Expert
February 22, 2022

Merging with other thread from same poster on same topic.

 

@garam5CF6, please do not open multiple threads on the same topic.