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I cancelled my plan before the free trial was up i got an email to say it was cancelled but they are still taking my money. How can I get my money refunded
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contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
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Hi
We are sorry for the trouble. I can see that you subscribed for Adobe Acrobat. Since this is a public forum, we may not be able to discuss the account related information in detail. I would recommend you to follow the link shared by the expert above to start a private chat session with our support team. They will definitely help you with this matter.
Let us know if you have any other queries.
^SG