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Participant
June 19, 2022
해결됨

Adobe is not being clear with the cancelation fees, I wanted to take a break, but Im not coming back

  • June 19, 2022
  • 2 답변들
  • 205 조회

Ok so, adobe [removed by moderator], thats it.

이 주제는 답변이 닫혔습니다.
최고의 답변: Nancy OShea

Actually the cancellation fees are clearly described in the TERMS you agreed to when you joined. 

 

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

==============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

2 답변

Nancy OShea
Community Expert
Community Expert
June 19, 2022

Actually the cancellation fees are clearly described in the TERMS you agreed to when you joined. 

 

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

==============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
TheDigitalDog
Inspiring
June 19, 2022

Do you have a question? If not, this is a rant without merit here. 

From Adobe (community forums):
"Currently, the community on community.adobe.com is used as a destination for customers to ask questions and engage in peer-to-peer conversations. IOW, this is a user to user support forum. The Adobe Support Community is a place to ask questions, find answers, learn from experts, and share your knowledge. Because we are a community used by people of all ages, cultures, and people at work, we carefully moderate its content".

If you have problems or need answers from other users who volunteer their time to help, do so in a discussion topic and message body, whereby you post specifics (what's the problem or issue, or the question) and provide some information about your operating system, version of the software you're asking about and steps to illustrate your problem.

 

If you want Adobe to be viewing what you post, there are two ways based on what you are hoping to report:

If you wish to report what you believe is a bug, you so by following these guidelines:
https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idc-p/12932310#M55898

If you wish to provide a feature request, you do so by following these guidelines (then make a request in the product forum):
https://community.adobe.com/t5/lightroom-classic-ideas/how-do-i-write-a-feature-request/idi-p/12386378

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"