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Adobe is such a fraud . Kindly refund my 2651 money back

New Here ,
Oct 25, 2024 Oct 25, 2024

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Hello adobe . U are such a fraud company. Y is it u have debited 2651 amount from my credit card. Kindly refund my money back now

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Community Expert ,
Oct 25, 2024 Oct 25, 2024

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Nobody here in a public forum can see your account information
Help Center https://helpx.adobe.com/support.html is a good place to start
What do you see for your account at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

ChatButton.jpg

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Community Expert ,
Oct 25, 2024 Oct 25, 2024

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did you have an adobe subscription or trial?

 

if not, contact your credit card company.  if yes, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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New Here ,
Oct 25, 2024 Oct 25, 2024

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Had a trial pack. In the trial period itself adobe has deducted the amount. That too 2651 . Whats the plan with 2651 ?

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Community Expert ,
Oct 25, 2024 Oct 25, 2024

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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New Here ,
Oct 25, 2024 Oct 25, 2024

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quote

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.


By @kglad

Kindly need a confirmation for my refund. 

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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New Here ,
Oct 26, 2024 Oct 26, 2024

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I need reference number of the refund which u have issued for the amount 2651

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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you can try contacting adobe support for that.

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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Kglad and I have both said this is a public forum, not Adobe support

 

You need to follow the directions we have both given to contact Adobe support

 

Nobody here can see your account to give you any personal information

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New Here ,
Oct 26, 2024 Oct 26, 2024

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I am not getting proper response nor reference number for the refund amount issued

 

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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did you contact adobe support?

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New Here ,
Oct 26, 2024 Oct 26, 2024

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did you contact adobe support?


By @kglad

Got my refund. Thanks

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Community Expert ,
Oct 26, 2024 Oct 26, 2024

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you're welcome.

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