Adobe won't accept my credit card

[Lee272241891m0h]

Adobe Malaysia do not accept any of my my credit cards for payment. There is no other payment method available. My credit cards from various banks (Citibank, Cimb Bank) has no problems and zero outstanding at all. I can use my cards everywhere else online or offline with no problems at all.

HELP!!!!!!!

Error Msg: "A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank."

[cikenbai74]

I suspected the same thing but whats funny is that i tried other card/bank which i borrowed from my wife and brother, still same results. i have tried top 5 major banks in Malaysia at this point and 1 from SG.

[marc_4725 · Accepted solution]

One solution is ask the backend team at Adobe to lift the ban on both your bank cards and email address as they have been blacklisted by their fraud prevention system.

The other is use a new email address and another bank card, let an agent place the order for you.

Either one above will work. I tell you this.

[kglad]

thank you for that solution, @marc_4725 

[cikenbai74]

Thanks for the suggestion. Honestly at this point im too tired  to trouble myself with all this. I didnt do anything and if Adobe doesnt want my money then ill go somewhere else. 

[muthu1997]

hi, Iam trying to get subscription for ADOBE AFTER EFFECT for my <possible spam link removed-kglad>
From India.
Iam attaching the screenshot for reference, 

iam getting the error 

"A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank."

KINDLY HELP ME TO SOLVE THIS

[kglad]

@muthu1997 

https://community.adobe.com/t5/account-payment-plan-discussions/reserve-bank-of-india-s-mandate-on-r...

[kirpalmedia_3070]

A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank. WHY ??????

[kirpalmedia_3070]

I NEED HELP 

[kglad]

@kirpalmedia_3070 

use an updated non-opera browser to enter your payment details.