Participant

Answered

Anyway to see what devices are logged onto my license?

Forum|Forum|8 years ago
October 9, 2017
4 replies
67304 views

Hi,

I have one license and believe I am only signed into one device at this time. Almost every time, I start my work I get the prompt that I need to knock the "other license" off before I can continue to use onto my device. Is there any way to track how many devices are logged on at once and who they are?

Thanks,

Rebecca

Correct answer PetraGoldDesigns

Countries served by Digital River, an Adobe-approved reseller.

Not all countries allow the management of devices. You can use this link to check if your country is listed; if so, then it would not be available.

J

Jitender2708115414n1

Participant

Hi,

Login on https:accounts.adobe.com with your credentials, inthe accounts and security tab > click on account >click on sign and security. at the end of page you can see the active session. you can end any session from here.

kglad

Community Expert

a more direct link, https://account.adobe.com

and deactivating from adobe's account page is no longer effective. you must deactivate from the device itself. there's no work-around for this no matter how impossible that task is.

T

Tuhin Roy

Participant

Am I gonna notify? If someone log in with my account details in adobe creative cloud?

P

PetraGoldDesignsCorrect answer

Participant

Countries served by Digital River, an Adobe-approved reseller.

Not all countries allow the management of devices. You can use this link to check if your country is listed; if so, then it would not be available.

A

Anonymous

Log in to your account with your Adobe-ID email and password.

Click "Manage plan". There you'll find the section "Activated devices".

Fenja

rebeccal13790503Author

Participant

I'm not seeing these links when I log in. Could you include screenshots perhaps? The closest links is 'Manage account', then 'Manage Plan'. I don't see a section for 'Activated devices', but I do see 'Manage Team' and when I go there, it still doesn't list devices.

John T Smith

Community Expert

Sign OUT of your Cloud account on computer A or B to be able to use on computer C

-via https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

That link should allow you to deactivate everything except the computer you want to use

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