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Known Participant
November 3, 2023
Question

Automatic invoices in email

  • November 3, 2023
  • 3 replies
  • 7699 views

Hi everyone,

I'm curious if anyone else finds it as annoying as I do that we can't receive our Adobe monthly invoices directly in our email inboxes. Virtually every other company or business sends their invoices to our emails, allowing us to quickly download them to our invoices folder and be done with it in seconds.

With Adobe, however, I have to remember to log in to their website and locate the invoices for download. Not to mention, after perusing some of the complaints in this forum, it appears that some users struggle to locate all their invoices, often finding only the initial purchase or order because it's hidden behind the "all invoices" button.

I can't comprehend Adobe's motivation to make it difficult for their customers to receive their monthly invoices.

 

If anyone have an answer do share with me, also, please advice if you have any solution for this issue.

3 replies

New Participant
September 6, 2024

please send invoice to us

kglad
Community Expert
September 6, 2024

@Adept_student1152 

 

can you clarify your request?

New Participant
November 20, 2024

@kglad scroll up

John T Smith
Community Expert
November 3, 2023

Nobody here has anything to do with company policy - you need to contact Adobe
Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

ErezMAuthor
Known Participant
November 3, 2023

I understand,
But don't they have their people or moderators checking this forum once in a while?

kglad
Community Expert
November 3, 2023

where you posted, in the ideas forum, is monitored by adobe employees. whether your post will come to the attention of the appropriate personnel is anyone's guess.  but it's more productive than writing to adobe's business address which is as likely to be successful as writing to santa clause at the north pole.

kglad
Community Expert
November 3, 2023

others have asked about it, but the answer is the same; you have to download it.

ErezMAuthor
Known Participant
November 3, 2023

Well, this is infuriating! No company I know of does this absurd trick.
Isn't there anything we can do as a group? Nobody to reach out to?

kglad
Community Expert
November 3, 2023

Thanks, I've posted using the second link.
I hope someone sees it, the place looks deserted.


you're welcome.