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Participant
October 14, 2021
Question

Cancel echosign account

  • October 14, 2021
  • 1 reply
  • 253 views

Adobe Cancel my subsciption account  USA account. Thanks Martha Watson

 

<<<Sep 13, 2019 to current >>>>>>>

Please confirm by email confirmation

Adobe Sign US $ 14.99/ mo monthly account

ADB075142394

    This topic has been closed for replies.

    1 reply

    Ged_Traynor
    Community Expert
    Community Expert
    October 14, 2021

    Moving thread to the Account, Payment, & Plan forum from Using the Community

     

    Participant
    October 14, 2021
    instead of moving thread plse advise customer support email or a resolution. Meantime, act financial manger of my card on file is notified to stop subscription payments. It should not be this difficult to delete cancel services.
    ADB075142394 (( adobe sign))  subscription is canceled. Please complete this cancellation with a confirmation.  I do not authorizeany payment. 10/14/2021 -Startdate of subscription
    LinSims
    Community Expert
    Community Expert
    October 14, 2021

    This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

    Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

    CHAT: Click the following to contact Adobe customer support staff for help:

    https://helpx.adobe.com/contact/support.html

    You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

    This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

    Click the chat icon at the bottom right of the page to open a chat session.



    If that doesn't work, try this link, which opens a chat window directly:

    https://helpx.adobe.com/contact.html?rghtup=autoOpen


    PHONE: You can also search this page for a regionally appropriate phone number for customer support.

    https://helpx.adobe.com/contact/phone.html