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cancel my subscription

New Here ,
Sep 25, 2025 Sep 25, 2025

i want to cencel my subscription but it keeps showing 

walrus_0646_0-1758800849140.jpeg

 It shows error only for the canceling part. It loads the data just fine when i clicked on upgrade plan .

PLEASE HELP

regards

 

39
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Adobe Employee ,
Sep 25, 2025 Sep 25, 2025

Hi @walrus_0646,

We are sorry for the experience. Have you tried cancelling the plan using a different browser? Also, could you test it after rebooting your computer? Let us know how it goes.

 

^Shivangi 


^SG

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Community Expert ,
Sep 25, 2025 Sep 25, 2025

in particular, use a mobile phone's updated non-opera browser with wifi disabled.

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Adobe Employee ,
Sep 25, 2025 Sep 25, 2025
LATEST

Thanks for the response here, @kglad. I'll get this issue looked into. ^Shivangi

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