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Known Participant
June 8, 2022
Answered

Cancellation fee

  • June 8, 2022
  • 2 replies
  • 336 views

Hello,

I'm subscribing to photography bundle plan. & I would like to cancel

my subscription.

but it's surprising that my cancellation fee is 51$. previously it was 40$.

I already paid the due for my recent subscription.

There isn't any support for discussing this. I need to contact the sales department. 

I think the amount is too much for just cancellation. 

This topic has been closed for replies.
Correct answer LinSims

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

2 replies

LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
June 8, 2022

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

Known Participant
June 17, 2022

Thanks for your reply & info.

closing my issue.

Ged_Traynor
Community Expert
Community Expert
June 8, 2022

Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem