Cancelled the plan and still got charged

[Radoslav26593241madp]

Hello,

I have cancelled my subscription in early september and I have no plans in my account. Despite that, I got billed on 10th of October. If any admin is reading this, please get in touch with me, because there is no way to contact any real person on your "contact us" page.

[Eric Dumas]

Hi,

I found a phone number on this page Adobe Creative Cloud | Details and products | Adobe

You should get the same for your own region-country

[JR Boulay]

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

[kglad]

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...