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Cannot open Lightroom Classic

New Here ,
Nov 19, 2022 Nov 19, 2022

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Greetings.

 

I have been a monthyly subscriber to the photography plan (PS and LR) for yearts, but when I activate LR Cl I receive the attached message.  I have two Adobe accounts and this happens on both of them with Lightroom Classic.  Oddly, I AM able to login to PS successfully.  

 

 

 

[Moved to Accounts-Mod]

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Account management

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Community Beginner ,
Nov 19, 2022 Nov 19, 2022

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Strange,now it happens with PS as well, but this is the new messag that appears.

 

adobe psl.JPG

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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Community Beginner ,
Nov 19, 2022 Nov 19, 2022

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Have logged in, logged out (both accounts), rebooted, etc.  Same results.  When logging in to my account, it shows what products I have and asks me to access them.  When I click that, I'm invited to Install.  When I click that, I'm invited to buy.  See attachments.   I so yearn for the Desktop version.

 

Thanks for any help.

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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did you follow any of the suggestions?

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Community Beginner ,
Nov 19, 2022 Nov 19, 2022

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Will do certificate manger and language thing later.  Thanks.  Will let you know.

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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LATEST

follow the steps, in order.  and yes, please update.

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