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After disabling the automatic renewal of my photography plan, I can't see how long my license is still valid anywhere.
In the meantime I have redeemed several redeem codes and nowhere on the website do I have a chance to see when my current PS/LR license expires.
From the support (chat) I only get the answer that this is the case. Nothing more. (!!!)
But honestly: I bought a license and Adobe doesn't want to show me how long it is valid? That's not only strange, it's dubious.
The duration of my license is independent of whether I have deactivated the automatic renewal of my subscription or not. After all, the date depends on how many years I have paid for my license (including the redeem codes).
This is a bug on the website and should be fixed. Transparency towards the customer is more than important with such high license prices and actually a matter of course.
It should also be transparent when a code was redeemed.
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The only way to disable automatic renewal, that I know of, is to cancel your subscription. https://helpx.adobe.com/uk/manage-account/using/manage-auto-renewal-settings.html If you do that, it might stop the same day, or run to the end of a contracted period. See https://helpx.adobe.com/uk/manage-account/using/cancel-subscription.html
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Thanks for your answer.
But..
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Please say how you deactivated auto renewal. This may be new, or only available in certain countries. The usual answer from everyone, and from the Adobe instructions that I linked to, is that you can ONLY cancel, but you may have new information. Unless you have new info, you should know that auto renewal is a condition of your subscription and cannot be turned off.
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Do you mean there's no "Expires on" date or info shown when you go to this page?
==> https://account.adobe.com/plans
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Exactly.
But, show me the same page, with agreed annual payment and deactivated automatic renewal.
In this case I do not see the purchased redeem codes nor their expiration date or the expiration date of my photography plan.
Unfortunately, I cannot send a screenshot as I reactivated the auto-renewal in the meantime for known reasons.