contact email address for Adobe customer services

[defaultt8whrlx8uppp]

ineed to email customer services about my plan as i am unable to cancel in my account. 

i am placed on constant loops in the account when i attemot cancel or contact through chat (this is non-existant) so just need an email address. 

can i get one please?

[Test Screen Name]

There is no email address. You must use chat or phone.

Tip: someone may contact you to tell you an email address. Look closely at it, because it won't end @Deleted User - this will be a scammer, who wants your money, access to your computers, your Adobe account details etc. etc.

[thatsmauri · Accepted solution]

There's no direct email address. You will need to contact Adobe Customer Care via chat for assistance:


To initiate a chat, click the 'circle with a speech bubble' icon (below is how it looks) on the bottom right hand side.

Note: The icon may not be present on mobile devices.

[defaultt8whrlx8uppp]

there is nothing displayed on the screen allowing me initiate a chat session. 

as per my original post everytine i click on contact us within the website it brings me back to the same page. 

i have tried on multiple bwosers and have cleared ny cache. 

[WendellaBee]

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm your subscriptions by logging into https://account.adobe.com with the correct Adobe ID.

If you are having issues reaching customer care then I'd recommend signing using private or incognito mode when accessing  You might have a browser extension that is interfering with the site.