Contacting Adobe

[Lijn Eva]

Hi! It seems impossible to contact a real person at Adobe. I'm reading that I am not the only person that's having this problem. How can this problem still exist in such a big well going company? I honoustly don't understand. Even the Contact button does not work! 

Does anyone here know how I can get to speak or email to an actual person at Adobe? Please include a link that does work. Thanks so much! 

[Test Screen Name]

1. there is no email. Use chat or phone

2. Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @Deleted User, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

[Manan Joshi · Accepted solution]

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

You can also look at instructions at the following link

https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
-Manan

[peterq5875344]

Hi there

Youre not alone!

Did you make any progress with your subscription issue? I have the same problem and contacting customer support is proving impossible.

Grateful for any feedback.

Kind regards.