creative cloud

[Bashar32030268s1ge]

hello i bout adobe creative cloud im in turkey and it sais 100+ apps but only two are workig it keeps saying not available in your country and i payed i cant ay again what should i do 

[Ann Bens]

Moved to account .... forum.

[kglad]

there's no 100+ apps.

what exactly is saying it's not available in your country?

[Bashar32030268s1ge]

Adobe premiere pro and AI these two i need most i haven’t checked
everything but adobe lightroom classic sometimes works and sometimes
crashes

[kglad]

@Bashar32030268s1ge 

first, check that your computer meets specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

then, if it does,  do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

[Shivangi_Gupta]

Hi @Bashar32030268s1ge,

We appreciate you contacting us. We're here to help. As @kglad mentioned, could you confirm which apps are working fine and what error do you get while using other apps?

Does it show the apps under trial mode?

Do the apps crash when you try to launch the app?

Let us know. We're here to help.

Regards,

Shivangi 

[Bashar32030268s1ge]

Yes some of the apps crash and some dont work it just says that its not
working in your country

[Peru Bob]

Where did you buy it from?