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Participant
June 30, 2022
Question

Credit card isaue

  • June 30, 2022
  • 3 replies
  • 109 views

I just sign it as I wanted to know as am receiving a bill from this adobe.com from my credit card which I don't ISED ! I wanted to ask who uses my card details please

    This topic has been closed for replies.

    3 replies

    LinSims
    Community Expert
    Community Expert
    June 30, 2022

    If you didn't sign up for any Adobe service or product, then you need to talk to your bank, not Adobe. Your credit card information may have been stolen.

    John T Smith
    Community Expert
    Community Expert
    June 30, 2022

    This space is provided by Adobe, but it is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Ged_Traynor
    Community Expert
    Community Expert
    June 30, 2022

    Moving thread to the Account, Payment, & Plan forum from Using the Community